Shawn Van Buskirk

Follow up with previous customers before and after the sale. Ensure top notch customer service. Always treat each client like family. Handle all customer issues and concerns as they arise. Schedule sales appointments through cold calling.And following up with previous clients. Continuously stay informed on new models, and up to date on current models. Knowledge is king. Keeping track of inventory on the ground and in transit. Walking and the sales lot every morning before clocking in.

• Implemented training programs to elevate staff skills and competencies.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.

• Assisted customers with vehicle selection and product inquiries.
• Maintained accurate inventory records and updated showroom displays.
• Coordinated test drives and facilitated customer evaluations of vehicles.
• Communicated promotions and financing options to potential buyers effectively.
• Managed appointment scheduling for sales representatives and service appointments.
• Greeted customers and provided assistance with product selection.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.