Shawn Vick
North Little Rock,AR
Summary
Over 20 years' experience in law enforcement, criminal, civil, and healthcare fraud investigations, customer service, administration, training, and management. Dedicated employee with an outstanding work ethic, customer service commitment, ability to troubleshoot and problem solve. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Organized, dependable, self-motivated, utilizing excellent interpersonal skills and time management.
Overview
22
22
years of professional experience
Work History
Fraud Investigator
Optum Insight
11.2021 - Current
- SIU pre-pay Investigator. Trained in Medicare & Retirement, Community & State
- Platforms used: COSMOS, Facets, Macess, ISET, UNET, numerous others.
- Investigate providers and complete summaries for presentation to client.
- Provider-Centric Case Management Team
Deputy Sheriff
Pulaski County Sheriff's Office
11.2019 - 11.2021
- Certified Law Enforcement officer in the State of Arkansas
- Daily duties as a deputy sheriff included: citizen contacts, mediating and controlling high temper situations, ascertain if actions qualify as a crime according to Arkansas laws, writing complete and detailed reports to ensure successful prosecution of suspects, investigate crimes daily, make arrests, use force, when necessary, write tickets, process evidence, and any other issues that arise as a first responder and officer.
Police Officer
Sherwood Police Department
01.2019 - 11.2019
- Certified Law Enforcement officer in the State of Arkansas
- Daily duties as a police officer included: citizen contacts, mediating and controlling high temper situations, ascertain if actions qualify as a crime according to Arkansas laws, writing complete and detailed reports to ensure successful prosecution of suspects, investigate crimes daily, make arrests, use force, when necessary, write tickets, process evidence, and any other issues that arise as a first responder and officer.
Instructional Media Services Coordinator
Ouachita Baptist University
06.2015 - 01.2019
- Coordinate instructional media materials, reserves, and supervise all instructional media circulation.
- Maintain shelving of, and annually inventory instructional media materials.
- Evaluate and purchase instructional media materials requested by faculty.
- Schedule and facilitate use of classroom and other library instructional spaces.
- Plan, acquire, circulate, and maintain portable AV equipment.
- Oversee installation and training of, troubleshoot, and maintain, installed technology across campus.
- Install projectors, lamps, and service AV equipment in all buildings.
- Train and supervise student assistants in media materials, catalog searching, media material check-outs for instructors, media material reserves for students, equipment support, and general staffing coverage.
Telecommunicator
Alachua County Sheriff's Office
07.2014 - 02.2015
- Teletype operator for the county's emergency 911 combined communications center.
- Utilize numerous databases to ascertain if people or items have bee entered as wanted, missing, or stolen.
- Research many avenues in the law enforcement systems to make connections in criminal cases, thereby giving officers probable cause to detain and investigate further.
- Skilled and proficient in listening to radio transmissions, copying information given, and listening to peripheral conversations in the room to keep up with current situations.
- Received Employee of the Month for my investigation that gave a deputy probable cause to detain a subject; without which the suspect would have been let go and continued to offend.
Deputy Sheriff
Alachua County Sheriff's Office
03.2002 - 07.2014
- Law enforcement officer and Certified Crime Prevention Practitioner through The Florida Attorney General's Office.
- Daily duties as a deputy sheriff included: citizen contacts, mediating and controlling high temper situations, ascertain if actions qualify as a crime according to Arkansas laws, writing complete and detailed reports to ensure successful prosecution of suspects, investigate crimes daily, make arrests, use force, when necessary, write tickets, process evidence, and any other issues that arise as a first responder and officer.
- Conducted over 300 security surveys, making recommendations on lighting, landscaping, security hardware and overall crime prevention techniques.
- Give presentations to community groups related to Crime Prevention and general safety.
- Spent approximately seven (7) years in the Courthouse setting providing security in courtrooms, public entrance, and control room utilizing surveillance videos. Seeing to courtroom decorum, maintaining integrity of sworn jury as well as entire courtroom; ensuring safety of judges and courtroom personnel.
- Certified Rape Aggression Defense (RAD) instructor; trained over 3000 women in the community in self-defense and violence prevention.
- Certified instructor in general law enforcement, defensive tactics, vehicle operations and firearms
- Organized the Law Enforcement Torch run for Special Olympics for county agencies (3 years). This involved mapping routes, coordinating local business donations for raffle drawings, food arrangements and other administrative and logistical tasks.
- Other areas of specialization include crisis intervention, school resource officer duties, radKIDS instruction, and operations of breath test, radar, and laser equipment.
Education
Law Enforcement Certification
Santa Fe College
Gainesville, FLCertified 911 Public Safety Telecommunicator (PST)
State of Florida, Dept. of Health
Gainesville, FLSkills
- Understanding of medical/legal terminology
- Knowledge of insurance policy/coverage
- Dependable, reliable, and competent
- Resilient and adaptable to change
- Excellent interviewing techniques
- Insurance fraud
- Legal knowledge
- Law Enforcement
- Advanced problem solving, decision making, and communication (both written & verbal)
- Proficient in multi-tasking, critical & analytical thinking, active listening, and persuasive communication
- Team player who works well with people from all walks of life
- Self starter, motivated and learns new tasks quickly
Timeline
Fraud Investigator
Optum Insight
11.2021 - Current
Deputy Sheriff
Pulaski County Sheriff's Office
11.2019 - 11.2021
Police Officer
Sherwood Police Department
01.2019 - 11.2019
Instructional Media Services Coordinator
Ouachita Baptist University
06.2015 - 01.2019
Telecommunicator
Alachua County Sheriff's Office
07.2014 - 02.2015
Deputy Sheriff
Alachua County Sheriff's Office
03.2002 - 07.2014
Law Enforcement Certification
Santa Fe College
Certified 911 Public Safety Telecommunicator (PST)
State of Florida, Dept. of Health
Similar Profiles
Dana RyanDana Ryan
Sr Medical Coder at Optum InsightSr Medical Coder at Optum Insight
Donna TomasDonna Tomas
Associate Business Analyst (Promoted) at Optum InsightAssociate Business Analyst (Promoted) at Optum Insight
Victoria R. BurwellVictoria R. Burwell
Senior Technical Product Manager at Optum InsightSenior Technical Product Manager at Optum Insight