Shawn Walden
Philadelphia,PA
Summary
Dynamic sales associate with experience at AutoZone, skilled in mechanical troubleshooting and HVAC fundamentals. Proven ability to enhance customer satisfaction through strong communication and problem-solving skills. Adept at managing inventory and ensuring safety, with a solid foundation in tool use and electrical systems. Committed to delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
AutoZone
Philadelphia, USA
03.2025 - Current
- Assisted customers in selecting auto parts and tools, developing mechanical troubleshooting skills.
- Learned fundamentals of engines, batteries, and electrical systems relevant to HVAC.
- Maintained accurate inventory and ensured workplace safety.
- Basic HVAC knowledge
- Mechanical & electrical familiarity
- Tool use & safety awareness
- Computer Skills: Microsoft Word, Excel, PowerPoint
- Problem-Solving: Troubleshoot issues efficiently under pressure
- Soft Skills: Strong customer service, communication, organization, and inventory management
Crew Member
Footlocker INC
Philadelphia, USA
08.2024 - 12.2024
- Delivered strong customer service while handling sales and stocking tasks.
- Improved organization and attention to detail, useful in HVAC work.
Aquatic Department
Sesame Place
Langhorne, USA
07.2024 - 09.2024
- Assisted with equipment safety checks and system maintenance.
- Learned responsibility and teamwork in a high-traffic environment.
Student Instructor
Norris Square Park
Philadelphia, USA
07.2021 - 08.2024
- Led youth activities and enforced equipment safety.
Sales Associate
Dick's Sporting Goods
Willow Grove, USA
09.2023 - 04.2024
- Managed inventory and organized displays.
- Strengthened systematic work habits and precision.
Education
High School -
Sankofa Freedom Academy
Philadelphia, PA06.2026
High School -
Imhotep Charter Institute High School
Philadelphia, PA02.2024
Skills
- Basic HVAC knowledge
- Mechanical & electrical familiarity
- Tool use & safety awareness
- Microsoft Word
- Excel
- PowerPoint
- Troubleshoot issues efficiently under pressure
- Strong customer service
- Communication
- Organization
- Inventory management
- Heating, cooling, ventilation systems
- Reading diagrams & identifying components
- Simulated HVAC troubleshooting
Extracurricular Activities
Imhotep Football Team, 2022-2024, Built discipline, teamwork, and accountability through daily practices and games. All Star PA Football Team, 2022, Selected to represent Pennsylvania, demonstrating leadership and commitment.
Awards
- NSNP Recognition - For participation & contributions to youth-focused community projects
- Honor Roll - Maintained strong academic performance in 11th grade
- Leadership & Mentorship Recognition - Guided youth & peers at Norris Square Park
- Safety & Responsibility Recognition - Maintained safe operations at Sesame Place & AutoZone
- Attendance & Commitment Recognition - Demonstrated reliability across school and work programs
Timeline
Sales Associate
AutoZone
03.2025 - Current
Crew Member
Footlocker INC
08.2024 - 12.2024
Aquatic Department
Sesame Place
07.2024 - 09.2024
Sales Associate
Dick's Sporting Goods
09.2023 - 04.2024
Student Instructor
Norris Square Park
07.2021 - 08.2024
High School -
Sankofa Freedom Academy
High School -
Imhotep Charter Institute High School