Shawn Walton
Wake Forest,NC
Summary
Dynamic Senior Systems Engineer at UNC Health Care with expertise in root-cause analysis and troubleshooting. Successfully optimized system performance and resolved complex technical issues, enhancing operational efficiency. Proven ability to collaborate with cross-functional teams and document processes effectively, ensuring alignment with business needs and improving system reliability.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
UNC Health Care
05.2001 - Current
- Collaborated with cross-functional teams to identify system requirements and design specifications.
- Assisted in troubleshooting and resolving technical issues within systems architecture.
- Supported implementation of software solutions, ensuring alignment with business needs.
- Participated in system testing and validation processes to enhance reliability and performance.
- Optimized system performance by identifying and resolving complex technical issues.
- Performed root cause analysis to provide resolutions for production issues.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
Education
Associate of Arts - Graphic And Digital Design
School Of Communication Arts
Raleigh, NC07-1997
Skills
- Root-cause analysis
- Hardware configuration
- Windows server administration
- Process documentation
- Troubleshooting and analysis
Certification
Epic Client Systems Certified in the following:
Epic MyChart
Epic Hyperspace
Epic Interconnect
Timeline
Senior Systems Engineer
UNC Health Care
05.2001 - Current
Associate of Arts - Graphic And Digital Design
School Of Communication Arts