Dynamic Collection Specialist II and Phlebotomist with The American Red Cross, skilled in venipuncture and patient care. Successfully led mobile operations, enhancing donor engagement and training new team members. Committed to maintaining high standards in specimen handling and operational cleanliness, ensuring the collection of safe blood products.
Performed health history interviews and conducted physical assessments of potential blood donors.
Followed applicable guidelines to collect safe blood products, including whole blood and pheresis.
Carried out regular assessments to ensure equipment and supplies met operational standards.
Labeled and assembled whole blood collection sets and installed disposable kits on automated collection devices.
Handled blood products in compliance with specified temperature guidelines.
Executed planned maintenance tasks for automated equipment.
Ensured cleanliness of all operational tools.
Led mobile operations, ensuring timely donor engagement.
Provided directions and guidance to volunteer staff.
Facilitated skill development for recently hired team members.
Delivered outstanding support to customers.