Shawna Acuff
Ringgold,GA
Summary
Experienced professional with a strong background in community involvement, including internships, volunteer work, and ministry. Demonstrated ability to make a positive impact through service. Skilled in building relationships and fostering collaboration to achieve collective goals. Experienced in fundraising, volunteer coordination, and ministry service. Passionate about the special needs community.
Overview
14
14
years of professional experience
Work History
Stay at Home Parent
Self Employed
Ringgold, GA
08.2015 - Current
- Managed home activities and therapies for child with autism spectrum disorder over a decade.
- Independently produced unique t-shirt designs to cater to the varied needs of clients from different backgrounds.
NECA IBEW FMCP
Neca Ibew
Rossville, GA
05.2013 - 08.2015
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
Customer Service Representative
BCBS TN
Chattanooga, TN
08.2010 - 05.2013
- Delivered quick and professional assistance to providers seeking information on claims.
- Conducted research on claim issues for providers under the direction of upper level management
- Performed tasks across multiple projects to keep track of claim inquiries.
Education
Bachelor of Science - Politcal Science Non-Profit Management/Promotions
UTC
Chattanooga05-2010
Associate of Science - General Studies
Chattanoga State Community Collegeq
Chattanooga05-2008
Skills
- Administrative Assistance
- Verbal Communication
- Availability for Remote Collaboration
- MS Office
- Community Involvement
Affiliations
- Served in multiple volunteer ministry youth positions for high school/middle school girls small groups and assisted various ministry leaders.
- Served internships at Mary Ellen Locher Foundation, American Heart Association, as well as other ministry based organizations.
- Coordinated and hosted multiple fundraisers for various non-profits and college organizations.
References
References available upon request.
Timeline
Stay at Home Parent
Self Employed
08.2015 - Current
NECA IBEW FMCP
Neca Ibew
05.2013 - 08.2015
Customer Service Representative
BCBS TN
08.2010 - 05.2013
Bachelor of Science - Politcal Science Non-Profit Management/Promotions
UTC
Associate of Science - General Studies
Chattanoga State Community Collegeq
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