Shawna Edwards

• Assisted clients in identifying needs and accessing community resources
• Supported case management teams by maintaining accurate client records
• Developed individualized service plans tailored to client goals
• Coordinated with healthcare providers to ensure comprehensive care delivery
• Engaged clients through regular follow-ups to monitor progress and adjust plans

*Helped client with external barriers to their recovery such as housing, identification documents, and medical needs

*Prepared and maintained accurate and timely records about clients and the case load

*Did groups with client on co-occurring disorders as part of the Counseling role I also had

• Provided counseling support to clients, fostering a safe and trusting environment.
• Conducted assessments to identify client needs and develop appropriate treatment plans.
• Facilitated individual and group therapy sessions to promote emotional well-being.
• Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
• Monitored client progress, adjusting treatment strategies as necessary for optimal outcomes.

Managed phone communications and message documentation for managerial staff.

Executed daily cleaning and maintenance of office space to ensure a hygienic and organized work environment.

Directed maintenance of student records to uphold accuracy and regulatory compliance.

*Making copies and faxing pertinent information to third parties