Shawna Fuller
Hawesville,KY
Summary
Rural Mail Carrier with proven expertise in record management and route optimization. Achieved high customer satisfaction through efficient mail distribution and meticulous delivery record maintenance. Strong problem-solving skills demonstrated in addressing delivery challenges effectively.
Overview
11
11
years of professional experience
Work History
Rural Mail Carrier
United States Postal Service, USPS
Hawesville, Kentucky
08.2017 - Current
- Maintained accurate records of daily deliveries and pickups.
- Sorted and organized mail to optimize distribution routes.
- Routed all classes of mail according to established delivery sequence.
- Communicated effectively with customers regarding mail services and inquiries.
- Delivered exceptional customer service during route interactions.
Bar Manager
Millay's
Philpot, Kentucky
03.2014 - 07.2017
- Oversaw daily bar operations, ensuring compliance with health regulations.
- Trained staff on drink preparation and customer service techniques to enhance service quality.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Monitored financial transactions, managing cash handling procedures with precision.
Education
Associate of Science - Nursing
Kentucky Community & Technical College System
Owensboro, KYSkills
- Customer communication
- Record management
- Time management
- Postal regulations
- Multitasking
- Schedule management
Timeline
Rural Mail Carrier
United States Postal Service, USPS
08.2017 - Current
Bar Manager
Millay's
03.2014 - 07.2017
Associate of Science - Nursing
Kentucky Community & Technical College System
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