Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
Huntsville
06.2023 - Current
Sorted and organized mail for efficient delivery routes.
Maintained accurate records of deliveries and pickups.
Delivered mail to rural addresses in all weather conditions.
Communicated with customers regarding mail services and policies.
Operated postal vehicles safely and efficiently on various terrains.
Front Desk/Receptionist
Clearview Cancer Institution
Huntsville
01.2021 - 05.2023
Greet any and all patients and visitors to CCI; alert appropriate personnel to any visitors or patients that are in lobby.
Maintains positive, consistent communication with departments and staff
Maintain patient account information by confirming insurance coverage and collecting any necessary copays.
Coordinated with medical staff to ensure efficient patient flow.
Maintained a clean and organized reception area at all times.
Victim Advocate
Ashakiran Emergency Shelter
Huntsville
01.2018 - 01.2020
Provide sensitive, and culturally appropriate, accompaniment services, to women and children experiencing traumatic domestic situations.
Answer nation-wide crisis phone line and assist in emergency placement plans.
Arrange transportation for women and children to safe places, to visits with lawyers, doctor appointments, daycare, and jobs.
Monitor for Ashakiran Shelter overnight in order to providing a sense of safety to clients and fill administrative tasks.
Trained in Sexual Assault, Crisis, Cultural Awareness & Domestic Violence recognition and counseling.
Internet Sales Representative
Woody Anderson Ford
Huntsville
01.2017 - 01.2018
Managed potential customer leads by calling, emailing, and texting in a timely fashion.
Answered customer questions on product inventory.
Assisted clients in finding their perfect vehicle by explaining benefits and pricing of vehicles.
Followed up through-out the buying process in order to ensure customer satisfaction.
Collaborated with the sales team to streamline the sales process.
Bank Teller
Redstone Federal Credit Union
Madison
01.2016 - 01.2017
Organized, stocked and maintained the teller window area.
Answered clients' questions about the purposes and details of financial plans and strategies.
Provided an elevated customer experience to generate loyal clients.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Dealt with innumerable transactions each day, whether it be monetary or card.