Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawna Gonzales

Santa Fe,NM

Summary

Compassionate and detail-oriented healthcare professional with extensive experience at Presbyterian Medical Center. Proven ability to enhance patient satisfaction through effective communication and individualized care plans. Skilled in vital signs monitoring and HIPAA compliance, while demonstrating strong problem-solving abilities and a commitment to patient dignity and comfort.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sec Tech/Home Health CNA

Presbyterian Medical Center
11.2020 - Current
  • Monitored vital signs and documented changes to maintain accurate health records.
  • Assisted patients with daily living activities promoting independence and comfort.
  • Collaborated with healthcare team to develop and implement individualized care plans.
  • Educated patients and families on health management strategies enhancing understanding of care needs.
  • Trained new nursing assistants on best practices and safety protocols improving team efficiency.
  • Implemented infection control procedures reducing risk of hospital-acquired infections.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Worked in PCU for two years charting vitals,patient care ,charting patients daily activities
  • transferred to OR/ PACU doing vitals , assisting nurses with charting and patient care with getting dressed and getting home .

Medical Technician

Hacienda Assisted Living
02.2013 - 12.2020
  • Administered routine medical tests and procedures to ensure resident health monitoring.
  • Maintained accurate medical records, facilitating seamless communication among healthcare staff.
  • Trained and mentored junior technicians on best practices in patient care and safety protocols.
  • Collaborated with multidisciplinary teams to develop personalized care plans for residents.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
  • Assisted physicians with diagnosing illnesses by promptly delivering detailed lab reports.

Medical Assistant

Watermark At Cherry Hill
04.2020 - 10.2020
  • Administered patient assessments and collected vital signs to support healthcare providers in delivering quality care.
  • Managed patient scheduling and medical records, ensuring accuracy and confidentiality of sensitive information.
  • Assisted in coordinating patient flow and prepared examination rooms for optimal efficiency during daily operations.
  • Educated patients on treatment plans and medication instructions to enhance understanding and compliance with healthcare directives.

Medical Technician

Legacy
09.2017 - 10.2019

: Administered medication and performed basic and advanced patient assessment.

: Monitored vitals and blood sugars

:Re ordered all medication

House Manager

B&H Homes
05.2005 - 07.2011

: Scheduled all assignments and managed requests for time off

:Ordered supplies according to budget limitations and expected use levels

:Developed, improved and implemented polices to optimize cost,care and satisfaction of both employees and residents

: Evaluated team performance and care quality

:Managed 15 employees caring for 30 residents

:

Education

High School Diploma -

Las Cruces High
Las Cruces, NM
05-1991

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Basic life support
  • Maintaining confidentiality
  • End-of-life care
  • Patient transfers
  • Emotional support
  • Clinical documentation
  • Medication administration
  • Wound care
  • Problem-solving
  • Medication assistance
  • Toileting assistance
  • Lifting and transferring
  • Patient hygiene assistance
  • Recording vital signs

Certification

  • CNA - Certified Nursing Assistant
  • First Aid/ CPR

Timeline

Sec Tech/Home Health CNA

Presbyterian Medical Center
11.2020 - Current

Medical Assistant

Watermark At Cherry Hill
04.2020 - 10.2020

Medical Technician

Legacy
09.2017 - 10.2019

Medical Technician

Hacienda Assisted Living
02.2013 - 12.2020

House Manager

B&H Homes
05.2005 - 07.2011

High School Diploma -

Las Cruces High
Shawna Gonzales