Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AssistantManager
Shawna Kerr

Shawna Kerr

Mitchell,SD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

22
22
years of professional experience

Work History

Assistant Manager

Walmart
Mitchell, SD
01.2001 - Current
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.

Education

Diploma - General Studies

Rider HS
Wichita Falls, TX
05.1994

Skills

  • Directing Team Members
  • Sales Monitoring
  • Employee Coaching and Motivation
  • Shrinkage Prevention
  • Recruiting and Interviewing
  • Managing Operations and Efficiency
  • Vendor Performance Monitoring
  • Performance Tracking and Evaluations
  • Overseeing Employees
  • Timelines and Milestones
  • Hiring and Developing

Additional Information

I have taken several classes with my current company on diversity, inclusion, PNL's, training, and leading.

These courses have taught me over the years how to value my associates and support their growth as well as my own and to always proceed with the highest integrity level as possible for my job.

Timeline

Assistant Manager

Walmart
01.2001 - Current

Diploma - General Studies

Rider HS
Shawna Kerr