Shawna Lunsford
Clarkston,MI
Summary
Hard-working individual pursuing flexible part-time employment with flexibility to work days, nights and weekend shift options. Team member boasts solid understanding of details and organization. Capably comprehends and follows detailed instructions to complete any task. Passionate book reader and lover of literature.
Overview
5
5
years of professional experience
Work History
McDonald's
Clarkston, MI
08.2014 - 12.2014
- Assisted management with inventory control and stock ordering.
- Greeted customers and cultivated positive experiences in line with company standards.
- Prepared food for various orders by washing, peeling and dicing ingredients.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
Hostess
Sonny's BBQ
Florida City, Florida
07.2013 - 07.2014
- Tracked seated guests and available seating using the restaurant process for managing guest seating.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
- Calculated charges, issued table checks and collected payments from customers.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Answered phone inquiries to record takeout orders and respond to service questions.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Monitored dining area to assess server capacity and estimate wait times.
- Handled guest complaints and promoted positive dining experience for restaurant customers by maintaining pleasant attitude in situations.
Computer Tech
Resource Recovery Solutions
Pontiac, MI
05.2010 - 10.2010
- Broke down desktop computers and CPUs using specialized tools
- Separated computer hardware and organized parts for recycling
- Placed items in organized bins and prepared for shipment
Education
High School Diploma -
North Nicholas High School
Cape Coral, FL06-2013
Skills
- Inventory Restocking
- Ordering Procedures
- Menu Memorization
- Customer Service
- Crew Leadership
- Flexible Schedule
- Willingness to Learn
- Workplace Efficiency
- Quality Control Checks
- Positive Company Representation
- Supplies Monitoring and Restocking
Timeline
McDonald's
08.2014 - 12.2014
Hostess
Sonny's BBQ
07.2013 - 07.2014
Computer Tech
Resource Recovery Solutions
05.2010 - 10.2010
High School Diploma -
North Nicholas High School
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