Shawna Moye
Brooklyn,NY
Summary
Highly organized Personal Assistant with experience in managing schedules, coordinating travel, and handling administrative tasks. Strengths include strong multitasking ability, maintaining confidentiality, and providing top-notch support to executives. Proven track record of enhancing office efficiency by taking initiative in streamlining processes and improving communication flow.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Personal Assistant
Chinese American Service League
New York, New York
05.2016 - Current
- Coordinated schedules for staff and community events at the service organization.
- Managed communications between clients and service providers effectively.
- Organized client files and maintained confidential records in compliance with regulations.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Performed calendar management and scheduling of appointments for the executive.
- Organized travel arrangements, including flights, transportation, and accommodation.
Clerk
USPS
Kearny, New Jersey
12.2020 - 10.2025
- Processed incoming and outgoing mail efficiently and accurately.
- Sorted mail by route and priority for timely delivery.
- Assisted customers with inquiries and package tracking requests.
- Trained new clerks on operational procedures and customer service skills.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
Education
Associate of Business Administration - Business Management
LaGuardia Community College
Long Island City, NY 01.2012 - 05.2014
Oneonta Academy
Oneonta, NYSkills
- Able to work independently under minimal supervision
- Matured and possess high sense of diplomacy
- Travel coordination
- Switchboard communication proficiency
- Excellent Customer service
Certification
- CPR CERTIFICATION 2015
Security guard license 2016
References
References available upon request.
Timeline
Clerk
USPS
12.2020 - 10.2025
Personal Assistant
Chinese American Service League
05.2016 - Current
Associate of Business Administration - Business Management
LaGuardia Community College
01.2012 - 05.2014
Oneonta Academy