Shawna Partington
Santa Rosa,CA
Summary
Dynamic operations leader with over 10 years of experience in enhancing workflow efficiency and implementing operational policies. Skilled in analyzing processes and developing training programs to foster employee growth and improve organizational performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Operations
Humphry Slocombe
San Francisco, CA
07.2019 - Current
- Managed daily operations to ensure efficient workflow and productivity.
- Supported implementation of operational policies and procedures across departments.
- Assisted in training new staff on safety protocols and operational standards.
- Monitored inventory levels and coordinated procurement activities to maintain supplies.
- Facilitated communication between management and operational teams for clarity.
- Analyzed operational processes to identify areas for improvement and efficiency gains.
- Documented operational procedures to ensure consistency and compliance across teams.
- Created policies and procedures for improved workflow processes.
- Ensured compliance with applicable laws, regulations, industry standards.
- Developed training programs for new employees as well as existing staff members.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Analyzed financial data to make informed decisions on cost savings initiatives.
Operations Manager
Replenish
San Leandro, California
03.2015 - 07.2019
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Collaborated with team leaders on quality audits.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Maintained accurate inventory records to track stock levels and minimize costs.
Production Manager
Blue Apron LLC
Richmond, California
05.2014 - 03.2015
- Managed production schedules to ensure timely delivery of meal kits.
- Oversaw team performance and provided training for new employees.
- Implemented safety protocols to ensure a secure working environment.
- Streamlined production processes to enhance operational efficiency.
- Monitored quality control measures for ingredient freshness and safety.
- Facilitated communication between departments to address production challenges.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Coached and mentored employees to develop and enhance career skills.
Cafe Manager Multi Unit
Bon Apptit Management
Mountain View, California
05.2010 - 05.2014
- Managed daily operations and staff scheduling for a busy café environment.
- Trained and supervised team members on customer service and food safety procedures.
- Ensured compliance with health regulations and maintained cleanliness standards throughout the café.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Monitored food quality regularly to ensure it was up to required standards.
- Recruited, trained, managed and evaluated cafe staff performance.
- Set goals for staff performance while providing feedback to motivate them towards success.
- Planned weekly menus based on seasonal availability of ingredients and customer preferences.
Education
Associate of Arts - General Studies
Diablo Valley College
Pleasant Hill, CA01-2009
Skills
- Compliance assurance
- Employee training
- Problem solving
- Team building
- Business management
- Cost control
- Process improvement
Certification
HACCP Certified
Sexual Harassment Training
Managers Servsafe Certificate
PCQI Trained
Timeline
Director of Operations
Humphry Slocombe
07.2019 - Current
Operations Manager
Replenish
03.2015 - 07.2019
Production Manager
Blue Apron LLC
05.2014 - 03.2015
Cafe Manager Multi Unit
Bon Apptit Management
05.2010 - 05.2014
Associate of Arts - General Studies
Diablo Valley College
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