Shawna Pike
Summary
Productive Medical Assistant/Phlebotomist offering 20+ years of experience in Healthcare settings.Proven leader with success in recommending and introducing strategies to improve workflow and customer service related to patient care.Team oriented and skilled in training students and new hires.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Phlebotomist
Cobre Valley Regional Medical Center
Globe, AZ
07.2023 - 10.2024
- Patient check-in/out and obtain patient lab orders.
- Identified patients using proper procedures prior to specimen collection.
- Obtain variety of blood samples through venipuncture using straight needles,butterfly needles,and syringes.
- Use heel and finger stick methods to obtain blood from capillaries.
- Collect specimens from pediatrics,adults,geriatric,and special needs patients.
- Collect specimen for drug screens and alcohol tests.
- Centrifuged blood specimens to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Maintained fully-stocked phlebotomy cart,carrier,and station.
- Responded quickly and effectively to emergency situations throughout the hospital.
- Maintained a clean,safe,and organized work environment.
Phlebotomist
San Carlos Apache Healthcare
Peridot, AZ
07.2017 - 05.2023
- Patient check-in/out and obtain patient lab orders.
- Identified patients using proper procedures prior to specimen collection.
- Obtain blood samples through venipuncture using straight needles,butterfly needles,and syringes.
- Use heel and finger stick methods to obtain blood from capillaries.
- Collect specimens from pediatrics,adults,geriatric,and special needs patients.
- Collect specimen for drug screens and alcohol tests.
- Prepared and packaged specimens for courier transport.
- Supply ordering and made sure supplies are labeled and stocked.
- Acting Phlebotomy supervisor as needed.
- Responsible for Phlebotomy schedule and make sure shifts were covered.
- Guide and mentor new hires.
- Maintained a clean,safe,and organized work environment.
- Assist back lab as needed.
Phlebotomist
San Carlos Indian Health Service
San Carlos, AZ
12.2014 - 07.2017
- Patient check-in/out and obtain patient lab orders.
- Identified patients using proper procedures prior to specimen collection.
- Obtain blood samples through venipuncture using straight needles,butterfly needles,and syringes.
- Use heel and finger stick methods to obtain blood from capillaries.
- Collect specimens from pediatrics,adults,geriatric,and special needs patients.
- Maintained fully-stocked phlebotomy cart,carrier,and station.
- Ensure supplies are labeled and stocked.
- Maintained a clean,safe,and organized work environment.
Medical Technician
San Carlos Indian Health Service
San Carlos, AZ
07.2010 - 02.2011
- Patient check-in/out and obtain patient lab orders.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture using straight needles,butterfly needles,and syringes.
- Collect specimen from pediatrics,adults,geriatric,and special needs patients.
- Maintain fully-stocked phlebotomy cart,carrier,and station.
- Ensure supplies are labeled and stocked.
- Maintained a clean,safe,and organized work environment.
- Assist inpatient/outpatient dept with patient vitals,height,weight,history and other necessary measurements.
- Assist Emergency Room dept with clerical duties,such as patient check in/out,answering phone calls,pulling/preparing,and filing patient charts.
Health Technician (Emergency Hire)
Clarence Wesley Health Center
Bylas , AZ
05.2010 - 06.2010
- Patient check-in/out and obtain patient lab orders.
- Identified patients using proper procedures prior to specimen collection.
- Obtain variety of blood samples through venipuncture using straight needles,butterfly needles,and syringes.
- Maintained fully-stocked phlebotomy cart,carrier,and station.
- Maintained a clean,safe,and organized work environment.
- Assist Medical Records dept with pulling,preparing,and filing charts.
- Assist front office with patient check-in/out,appointment schedule,and answering phone calls.
Certified Clinical Hemodialysis Technician
Fresenius Kidney Care Globe,Whiteriver,Casa Grande
Casa Grande, AZ
11.2005 - 09.2008
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Inspect equipment and conduct safety checks on equipment and instruments to maintain high quality control standards.
- Document patient vitals,weight,and temperature before and after dialysis treatment.
- Prime dialyzer with saline or heparinized solution and follow formula directions when preparing dialysate
- Clean access area,which includes fistula,graft,or catheter with antiseptic solution.
- Follow infection control measures when cleaning and attaching hemodialysis machine to access sites
- Initiate dialysis treatment according to prescribed orders.
- Restock supplies.
- Perform routine sterilization,cleaning,and maintenance of hemodialysis machines and equipment.
Back Office Lead Medical Assistant
Dr.Traci L.Paige D.O.
Phoenix, AZ
02.2001 - 06.2005
- Supervised and mentor a team of Medical Assistants.
- Communicate with physicians,specialists,laboratories,imaging centers,and pharmacist in regards to patients.
- Communicate with patients in regards to test results and plan of care as directed by the physicians.
- Schedule patient tests,procedures,and hospital admission.
- Monitor inventory and supply management.
- Assistant physicians with exams and minor in-office procedures.
- Record patient vital signs,symptoms,history and other necessary measurements.
- Other duties include venipuncture,Injections,EKG,suture removal,specimen collection/handling,breathing treatments,ear lavage,dressing change,and instrument sterilization.
- Assistant front office with clerical duties,which includes answer phone calls,patient check-in/out,appointment scheduling,filing,insurance verification,snd referrals.
Education
GED
Globe, AZCertificate In Medical Assistant -
Apollo College
Mesa, AZ 01.2000 - 02.2001
Skills
- Venipuncture
- Injections
- Vital Signs
- Direct Patient Care
- Procedure Assistance
- Specimen Collection and Processing
- Sterilization Technique
- Medical Terminology
- Training and Mentoring
- Customer Service
- HIPAA Compliance
- EMR Recordkeeping
- Inventory/Supply Management
- Computer Skills
- Team Oriented
- MS Office
- Charting Expertise
- Multitasking
Timeline
Phlebotomist
Cobre Valley Regional Medical Center
07.2023 - 10.2024
Phlebotomist
San Carlos Apache Healthcare
07.2017 - 05.2023
Phlebotomist
San Carlos Indian Health Service
12.2014 - 07.2017
Medical Technician
San Carlos Indian Health Service
07.2010 - 02.2011
Health Technician (Emergency Hire)
Clarence Wesley Health Center
05.2010 - 06.2010
Certified Clinical Hemodialysis Technician
Fresenius Kidney Care Globe,Whiteriver,Casa Grande
11.2005 - 09.2008
Back Office Lead Medical Assistant
Dr.Traci L.Paige D.O.
02.2001 - 06.2005
Certificate In Medical Assistant -
Apollo College
01.2000 - 02.2001
GED