Shawna Sites
Petersburg,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Employee Relations
Allegheny Wood Products INC.
Petersburg , WV
2021.05 - Current
- Provided advice, guidance and support to managers on employee relations issues.
- Conducted surveys and analyzed results to identify areas for improvement in the workplace.
- Resolved conflicts between staff members through mediation or other methods of dispute resolution.
- Organized events such as recognition ceremonies or appreciation days for employees.
- Developed and implemented strategies to improve employee engagement.
- Conducted telephone and onsite exit interviews for all employees.
- Sourced, qualified and conducted screening interviews with job candidates.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Probation and Parole Officer I
Martinsburg , WV
2021.05 - 2022.04
- Provided guidance and assistance to parolees regarding job searches, housing, education, counseling, healthcare services, and other areas of need.
- Enforced sanctions such as fines or jail time when offenders violate terms of their release.
- Assessed risks posed by a particular offender before granting permission for them to travel outside the jurisdiction.
- Conducted home visits with clients who have been released from prison but still require supervision.
- Advised family members on how best to support their loved ones during the period of supervision.
- Provided referrals for mental health services when necessary for improved rehabilitation outcomes.
- Developed and implemented individualized treatment plans for parolees.
- Maintained detailed case notes on each parolee's progress towards goals.
- Participated in training sessions designed to enhance knowledge about current practices in the field.
- Visited homes or workplaces of those under supervision to ensure they are abiding by all rules set forth by the court system.
- Investigated violations of parole or probation conditions and took appropriate action when necessary.
- Conducted initial assessments of parolees to determine risk and needs.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Developed professional relationships with offenders through home, school, detention, and community visits.
Office Assistant II
Keyser , WV
2020.03 - 2021.04
- Answered phone calls and welcomed visitors to office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Server/Waitress
Petersburg , West Virginia
2019.07 - 2021.01
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Home maker and care giver
Petersburg , WV
2016.05 - 2019.07
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Improved patient outlook and daily living through compassionate care.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Education
Bachelor of Applied Science, Criminal Justice -
Potomac State College of West Virginia University
05.2020
Skills
- Computer Skills
- People skills
- Time management
- Personnel Recruitment
- Written Communication
- In-Person and Telephone Interviewing
- Professionalism
- Multitasking
- Creativity
- Teamwork
- Organization
- Employee Engagement
- Workplace Safety
- Human Resources Support
- Drug Testing
- Recruitment
- Attention to Detail
- Effective Communication
- Recruitment and Hiring
- Problem-Solving Abilities
- Relationship Building
- Self Motivation
- Candidate Searching
- Problem-Solving
- Organizational Skills
- Workers' Compensation Knowledge
- Investigative Skills
- Collaboration
References
Available upon request
Timeline
Employee Relations
Allegheny Wood Products INC.
2021.05 - Current
Probation and Parole Officer I
2021.05 - 2022.04
Office Assistant II
2020.03 - 2021.04
Server/Waitress
2019.07 - 2021.01
Home maker and care giver
2016.05 - 2019.07
Bachelor of Applied Science, Criminal Justice -
Potomac State College of West Virginia University
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