Shawna Stevens
Altoona,IA
Summary
Customer and detail focused professional with years of experience working as part of a team to create a positive experience for the customer. Core Qualifications: Detail – oriented, Pride in my work, Time management, Self motivated, Communication, Networking, and Multi-tasking. Responsible Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
29
29
years of professional experience
Work History
Cosmetologist, Massage Therapist
Shawna Stevens Salon
06.2016 - Current
- Responsible for paperwork and recording to ensure taxes and other legal obligations are met
- Schedule clients and maintain a professional visit for each client.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Service, worker
Sampson Appraisal
05.2016 - Current
- Followed data program techniques and procedures to maintain data entry requirements.
Sales Coordinator/Finance Coordinator
Harrison Truck Centers
Altoona, Iowa
11.2014 - 05.2016
- Keep track of truck inventory and maintenance needs/records
- Prepare paperwork for truck sales
- Prepare and acquire Finance for truck sales
- Communicate with sales staff, finance companies, and customers in preparation for the sale of trucks.
Licensed: Cosmetologist, Esthetician, Massage Therapist
Cut Loose, Inc
Altoona, Iowa
11.2010 - 05.2016
- Create a positive customer experience for my clients
- Use self motivation to have timely appointments
- Performed quality, therapeutic bodywork to meet clients' needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Licensed: Cosmetologist, Esthetician, Massage Therapist
Stephanie Luna's Salon
Des Moines, Iowa
08.2009 - 08.2011
- Responsible for paperwork and recording to ensure taxes and other legal obligations are met
- Schedule clients and maintain a professional visit for each client.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Licensed: Cosmetologist, Esthetician
Hairys
Altoona, Iowa
10.2008 - 07.2009
- Work with my clients and pay attention to details to provide them with the best experience.
child care
Altoona, Iowa
02.2003 - 06.2007
- Provider by the State of Iowa
- Use creativity to a fun and safe place for children to play and learn
- Set up schedule to provide structure for the children.
Sales Assistant/Accounts Payable Clerk
Freightliner of Des Moines
Altoona, Iowa
07.1998 - 02.2003
- Assist sales staff with the paperwork required for the sale of a truck
- Assign titles and make sure titles are clear on used vehicles
- Assist accounting department with accounts payable
- Communicate with finance companies and banks to make sure financial paperwork is completed.
Sales Assistant
Peterbilt of Des Moines
Altoona, Iowa
04.1995 - 07.1998
- Assist sales staff with proper paperwork to complete the purchase
- Assign titles and transfer titles
- Work with finance companies to make sure all paperwork is correct and complete.
Education
AAS - Marketing
Des Moines Area Community College
Ankeny, IA08.2014
Massage Therapist
Iowa School of Beauty
Urbandale, IA04.2010
Iowa School of Beauty
Urbandale, IA03.2009
Cosmetology
Iowa School of Beauty
Urbandale, IA10.2008
Skills
- Trend Awareness
- Understanding of Body Signals
- Product and Service Explanations
- Active Listening
- Friendly Communication
- Decision Making
- Administrative Procedures
- Analytical Thinking
- Customer Service
- Sales and Marketing
- Detail-Oriented
- Information Gathering
- Time Management
Timeline
Cosmetologist, Massage Therapist
Shawna Stevens Salon
06.2016 - Current
Service, worker
Sampson Appraisal
05.2016 - Current
Sales Coordinator/Finance Coordinator
Harrison Truck Centers
11.2014 - 05.2016
Licensed: Cosmetologist, Esthetician, Massage Therapist
Cut Loose, Inc
11.2010 - 05.2016
Licensed: Cosmetologist, Esthetician, Massage Therapist
Stephanie Luna's Salon
08.2009 - 08.2011
Licensed: Cosmetologist, Esthetician
Hairys
10.2008 - 07.2009
child care
02.2003 - 06.2007
Sales Assistant/Accounts Payable Clerk
Freightliner of Des Moines
07.1998 - 02.2003
Sales Assistant
Peterbilt of Des Moines
04.1995 - 07.1998
AAS - Marketing
Des Moines Area Community College
Massage Therapist
Iowa School of Beauty
Iowa School of Beauty
Cosmetology
Iowa School of Beauty
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