Customer service
Shawna Waynick
Saulsbury,TN
Summary
Safety and retail merchandising expert with certifications in safety management and extensive proficiency in Excel. Demonstrated leadership and customer service experience, focusing on enhancing organizational effectiveness. Dedicated to utilizing skills for career progression and driving operational success. Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales.
Overview
10
10
1
1
Retail merchandising
7
7
Management
Work History
Retail Merchandiser
McKesson Inc.
2025 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Tool and Supply Manager
Fayette Industrial Sanitation
04.2016 - 10.2021
- Conducted supplier audits with cross-functional teams to uphold quality standards.
- Created and monitored KPIs for suppliers, implementing corrective measures as needed.
- Evaluated vendor capabilities and delivery histories during supplier qualification processes.
- Provided comprehensive training on regulations and safety practices to reduce risks.
- Organized safety meetings, resolving employee concerns about training initiatives.
- Partnered with upper management to investigate improvements in safety protocols.
Safety Manager
Fayette Industrial Sanitation
04.2016 - 10.2021
- Established comprehensive safety programs ensuring compliance with OSHA standards.
- Conducted regular inspections and audits to identify hazards and propose solutions.
- Achieved a reduction in workplace accidents through proactive measures and targeted training initiatives.
- Collaborated with cross-functional teams to formulate effective emergency response strategies.
- Facilitated safety training sessions, enhancing employee awareness of safe practices.
- Documented workplace injuries, illnesses, near misses, and corrective actions for regulatory purposes.
- Performed ergonomic assessments to pinpoint workstation risks and recommend modifications.
- Partnered with HR on workers' compensation claims to ensure accurate documentation and timely processing.
Education
GED - undefined
Bolivar Central High School
Bolivar, TN05.1999
Skills
- Supervising and management experience
- Computer proficiency
- Interpersonal skills
- Multitasking abilities
- Customer service expertise
- Assembly and manufacturing
- Organizational skills
- Office administration
- Communication skills
- Microsoft Excel proficiency
- Data entry accuracy
- Leadership qualities
- Plan-o-gram development
- Window display design
- Stock control management
- Visual merchandising strategies
- Brand presentation skills
- Supervising experience
Certification
- OSHA 30
- Certified Safety Professional
Timeline
Tool and Supply Manager
Fayette Industrial Sanitation
04.2016 - 10.2021
Safety Manager
Fayette Industrial Sanitation
04.2016 - 10.2021
GED - undefined
Bolivar Central High School
Retail Merchandiser
McKesson Inc.
2025 - Current