Shawna Monique Darby
Summary
Dynamic individual with hands-on experience in many jobs with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist/Driver
Concordance Leadership Academy
10.2024 - 02.2025
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule. Transported Clients safely as needed.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
Professional Driver
Ionosphere Tours
02.2019 - 01.2025
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Regularly checked and replaced equipment such as tires, brakes, lights, and other essential components to ensure optimal performance of the tour bus.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Bus Driver
Champion Coach Tours
03.2019 - 10.2024
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Parked vehicles at loading areas so passengers can board.
- Inspected vehicles and checked gas, oil, and water levels prior to departure.
- Kept accurate records of trip details such as mileage logs and passenger counts to maintain organized documentation for company use.
Bus Driver
Eastside Transportation
03.2024 - 08.2024
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
- Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
- Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
Deputy
Spartanburg Detention Center
01.2023 - 01.2024
- Supervised, booked, searched, detained, and transported inmates in a jail setting.
- Served in armed and unarmed posts while protecting the public, inmates, and facility.
Human Services Worker
Spartanburg DSS
03.2022 - 09.2022
- Assessed clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
- Developed and implemented behavioral, management, and care plans for clients.
- Kept records and prepared reports concerning visits with clients.
- Visited individuals in homes and provided details on agency services and guidelines.
- Submitted reports and reviewed reports/problems with superior.
Officer
Greenville County Detention Center
03.2021 - 03.2022
- Supervised inmates in the jail.
- Transported throughout facility.
- Continuously checked for drugs and contraband.
- Ensured the safety of staff, inmates, and the public with integrity.
Correctional Officer
Whitworth Women's Facility
07.2019 - 02.2021
- Enforced rules and kept order.
- Supervised activities of inmates.
- Reported on inmate conduct.
- Searched inmates for contraband.
Education
Bachelor's Degree - Criminal Justice
Anderson University
Anderson, SC01.2018
Associate's Degree - Liberal Studies
San Bernardino Valley College
San Bernardino, CA01.1990
Skills
- Teamwork and Collaboration
- Leadership
- Corrective and Preventative Actions
- Accurate Documentation
- Integrity
- Conflict Resolution
- Stress Tolerance
- Safety Compliance
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
Certification
- Valid DOT card and CDL B
- Passenger Endorsement
- Air Brakes
- Valid First-Aid & CPR card
- OC Spray Certification
Timeline
Certified Peer Support Specialist/Driver
Concordance Leadership Academy
10.2024 - 02.2025
Bus Driver
Eastside Transportation
03.2024 - 08.2024
Deputy
Spartanburg Detention Center
01.2023 - 01.2024
Human Services Worker
Spartanburg DSS
03.2022 - 09.2022
Officer
Greenville County Detention Center
03.2021 - 03.2022
Correctional Officer
Whitworth Women's Facility
07.2019 - 02.2021
Bus Driver
Champion Coach Tours
03.2019 - 10.2024
Professional Driver
Ionosphere Tours
02.2019 - 01.2025
Associate's Degree - Liberal Studies
San Bernardino Valley College
Bachelor's Degree - Criminal Justice
Anderson University
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