Shawnay James
chester,Virginia
Summary
Accomplished Warehouse Supervisor with a proven track record at UPS, enhancing productivity and compliance through effective staff supervision and OSHA standards. Skilled in warehouse safety and problem-solving, demonstrated by leading teams to exceed operational goals. Known for a positive attitude and attention to detail, significantly improving workflow and employee performance.
Overview
5
5
years of professional experience
Work History
Warehouse Supervisor
UPS
02.2022 - Current
- Oversaw daily operations and shipping and handling processes.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Warehouse Worker
UPS
10.2020 - 02.2022
- Used a color-coded numbering system to streamline inventory management and organization. Which included over 150 codes to 10 colors to be learned.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Customer Service Cashier
Lowes Home Improvement Stores
10.2020 - 11.2021
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
Server
IHOP
07.2019 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Thomas Dale High School
Chester, VA06.2021
Skills
- Warehouse Safety
- OSHA Compliance
- Staff Supervision
- Problem-Solving
- Continuous Improvement
- Attention to Detail
- Positive Attitude
- Warehouse Operations
Timeline
Warehouse Supervisor
UPS
02.2022 - Current
Warehouse Worker
UPS
10.2020 - 02.2022
Customer Service Cashier
Lowes Home Improvement Stores
10.2020 - 11.2021
Server
IHOP
07.2019 - 10.2020
High School Diploma -
Thomas Dale High School
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