Shawnaya Garris
Baltimore,MD
Summary
Detail-oriented and compassionate healthcare assistant with a strong desire to contribute in an entry-level position. Possessing exceptional interpersonal skills, organizational abilities, and a genuine eagerness to learn. Dedicated to providing high-quality patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lab customers service/ Phlebotomist
GBMC
07.2022 - Current
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Implemented time-saving strategies for quicker completion of registration tasks without compromising accuracy or quality of service.
- Improved overall work environment through active participation in department meetings, sharing ideas for enhancements, and supporting team-building initiatives.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
Medical Assistant/ Phlebotomist
Jai Medical System
04.2017 - 02.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Security Guard
McRoberts Protection Agency
09.2015 - 01.2017
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
GED -
Department of labor and licensing
Medical Assistant/ Phlebotomy - medical assistant and phlebotomy
Fortis Institute of Towson
TowsonAssociate Degree - criminal justice and science
Purdue Global University
02.2025
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Appointment scheduling
- Registration
- Insurance verification
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Blood collection techniques
- Venipuncture expertise
- Specimen labeling procedures
- HIPAA
- Patient support
- Blood culture collection
- Data entry
- Specimen preparation
- Infection control
- Quality control
- Paperwork processing
- Pediatric phlebotomy
- Recording data
- Patient preparation
Certification
- CPR
- GUARD CARD
- TWIC CARD
Timeline
Lab customers service/ Phlebotomist
GBMC
07.2022 - Current
Medical Assistant/ Phlebotomist
Jai Medical System
04.2017 - 02.2020
Security Guard
McRoberts Protection Agency
09.2015 - 01.2017
GED -
Department of labor and licensing
Medical Assistant/ Phlebotomy - medical assistant and phlebotomy
Fortis Institute of Towson
Associate Degree - criminal justice and science
Purdue Global University
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