Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawnda Styles

Staten Island,NY

Summary

Accomplished law enforcement professional with 20 years at NYCHHC Health & Hospitals, adept in problem-solving and teamwork. Demonstrated excellence in maintaining safety and providing top-notch customer service. Skilled in decision-making and verbal communication, ensuring efficient incident resolution and a secure environment. Proven track record of enhancing departmental efficiency and staff guidance without compromising service quality.

Overview

20
20
years of professional experience

Work History

Sergeant

NYCHHC Health & Hospital
06.2004 - Current

2007 to present

Conduct roll call

Review hospital police documentation including incident, accident reports and daily logs for accuracy.

Conduct post inspections to ascertain that officers are performing duty at all times

Be aware of incidents and other conditions within command and instruct officers concerning activities that affect their post

Consult with Chief/Captain/Lieutenant regarding situations needing specific attention

Provide a safe environment, information and assistance for staff, visitors,and patients

Prepare post assignments to ensure departmental efficiency

Prepare performance evaluations and give constructive guidance


Detective

NYCHHC Health & Hospital
12.2004 - 08.2007
  • Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
  • Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.

Special Officer

NYCHHC Health & Hospitals
06.2004 - 12.2004

Maintained a secure environment with thorough inspections and identification checks of visitors staff and patients.

Ensured safety of personnel by enforcing access control procedures at all entry points.

Delivered exceptional customer service while maintaining vigilance for potential threats or suspicious activity.

Responded to emergency calls to provide assistance to staff, patients and visitors in need.

Conducted searches of patients,visitors, staff and premises.

Education

No Degree - Human Services

Audrey Cohen College
Staten Island, NY
09.2000

No Degree - Nursing

College of Staten Island of The City University of New York
Staten Island, NY
09.1996

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Customer Service

Problem-Solving

Flexible and Adaptable

Dependable and Responsible

Multitasking Abilities

Decision-Making

Verbal Communication

Problem Resolution

Timeline

Detective

NYCHHC Health & Hospital
12.2004 - 08.2007

Sergeant

NYCHHC Health & Hospital
06.2004 - Current

Special Officer

NYCHHC Health & Hospitals
06.2004 - 12.2004

No Degree - Human Services

Audrey Cohen College

No Degree - Nursing

College of Staten Island of The City University of New York
Shawnda Styles