Accomplished law enforcement professional with 20 years at NYCHHC Health & Hospitals, adept in problem-solving and teamwork. Demonstrated excellence in maintaining safety and providing top-notch customer service. Skilled in decision-making and verbal communication, ensuring efficient incident resolution and a secure environment. Proven track record of enhancing departmental efficiency and staff guidance without compromising service quality.
2007 to present
Conduct roll call
Review hospital police documentation including incident, accident reports and daily logs for accuracy.
Conduct post inspections to ascertain that officers are performing duty at all times
Be aware of incidents and other conditions within command and instruct officers concerning activities that affect their post
Consult with Chief/Captain/Lieutenant regarding situations needing specific attention
Provide a safe environment, information and assistance for staff, visitors,and patients
Prepare post assignments to ensure departmental efficiency
Prepare performance evaluations and give constructive guidance
Maintained a secure environment with thorough inspections and identification checks of visitors staff and patients.
Ensured safety of personnel by enforcing access control procedures at all entry points.
Delivered exceptional customer service while maintaining vigilance for potential threats or suspicious activity.
Responded to emergency calls to provide assistance to staff, patients and visitors in need.
Conducted searches of patients,visitors, staff and premises.
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Flexible and Adaptable
Dependable and Responsible
Multitasking Abilities
Decision-Making
Verbal Communication
Problem Resolution