Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawnee Grey

Las Vegas

Summary

Dynamic dental professional with extensive experience at Pleasantsmiles, excelling in insurance verification and claim processing. Proven track record in enhancing customer service and efficiently managing billing operations. Skilled in Dentrix and adept at collecting copays, ensuring timely payments, and optimizing treatment plans for improved patient satisfaction.

Overview

10
10
years of professional experience

Work History

OS Account Specialist (Remote)

Dental Claims Support
Savannah
02.2025 - Current
  • Processed dental claims for accuracy and compliance with insurance policies.
  • Communicated with clients to gather necessary documentation for claims submission.
  • Reviewed and analyzed claims data to identify discrepancies and address issues.
  • Maintained detailed records of claim submissions and communications in the system.
  • Work on the AR report to follow up on unpaid claims.
  • Post claim payments.

Front office dental manager

Pleasantsmiles
Las Vegas
08.2018 - 02.2025
  • Managed everything in the front by myself.
  • From treatment plans, insurance verification, credentialing, billing, insurance aging, collecting copays, entering patient insurance payments, and all claims.

Dental front desk associate

The Smilist dental
Rockville Centre
03.2015 - 03.2018
  • I worked in the corporate office with dental billing and insurance aging.
  • Two years later, they transferred me to a dental office with nine providers doing treatment plans, billing, and customer service.

Education

High School -

East Meadow High School
East Meadow, NY
06.2011

Some College (No Degree) - Dance Major

Nassau Community College
Garden City, NY

Skills

  • Knowledge of Dentrix
  • Customer service
  • Collecting copays
  • Dental billing
  • Insurance aging
  • Knowledge of implants
  • Getting insurance paid
  • Treatment plans
  • claim processing
  • insurance verification
  • claim analysis

Timeline

OS Account Specialist (Remote)

Dental Claims Support
02.2025 - Current

Front office dental manager

Pleasantsmiles
08.2018 - 02.2025

Dental front desk associate

The Smilist dental
03.2015 - 03.2018

High School -

East Meadow High School

Some College (No Degree) - Dance Major

Nassau Community College

Similar Profiles

CREATE PROFILE
Shawnee Grey