Summary
Overview
Work History
Education
Skills
Relocation
Assessments
Timeline
Generic

Shawnee White

Dodd City,TX

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Owner/Manager

CKC Cleaning Services
01.2023 - Current
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Office Assistant

DOUBLE J EQUIPMENT REPAIR
06.2021 - 12.2022
  • Managed all of the billing, filing and organization for the office
  • Set up accounts for customers and input hours into our system
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Frontline Therapist

Behavior Network
03.2020 - 06.2021
  • 1-1 therapy with clients
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.

Correctional officer III

TDCJ Beto Unit
04.2016 - 11.2019
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.

Lead Cake and Pastry Decorator

Wal-Mart
06.2016 - 11.2016
  • Trained junior decorators in advanced cake and pastry techniques, resulting in improved team performance.
  • Streamlined bakery operations by implementing effective time management techniques in decorating tasks.
  • Cleaned and maintained kitchen equipment and oven.
  • Decorated pastries and cakes using colorful icings and piping techniques.
  • Achieved consistent positive feedback from customers through attention to detail and high-quality craftsmanship in all decorating projects.

Education

Diploma -

Commerce High School
06.2010

Skills

  • Staff Scheduling
  • Staff Management
  • Effective leader
  • Staff training/development
  • Decision-Making
  • Organizing and Categorizing
  • Dedicated Team Player
  • Customer Communication
  • Behavior Modification
  • Group therapy facilitation

Relocation

  • Sherman, TX
  • McKinney, TX

Assessments

  • Attention to detail, Proficient, 08/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Retail customer service, Proficient, 02/01/22, Responding to customer situations in a retail setting

Timeline

Owner/Manager

CKC Cleaning Services
01.2023 - Current

Office Assistant

DOUBLE J EQUIPMENT REPAIR
06.2021 - 12.2022

Frontline Therapist

Behavior Network
03.2020 - 06.2021

Lead Cake and Pastry Decorator

Wal-Mart
06.2016 - 11.2016

Correctional officer III

TDCJ Beto Unit
04.2016 - 11.2019

Diploma -

Commerce High School

Similar Profiles

CREATE PROFILE
Shawnee White