Shawnee Taveras Lopez
Community Engagement Senior Manager
Providence,Rhode Island
Summary
Highly trained professional Community Manager known for excellent public relations and marketing coordination with passion for working with and for people.
Solutions-oriented problem-solver with goal-oriented mindset and promoting exemplary talents in community service.
Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hands-on
Overview
11
11
years of professional experience
Work History
Senior Manager of Community
Skills For Rhode Island’s Future
Providence, RI
01.2017 - Current
- Responsible for developing, implementing, and directly overseeing engagement and organizing efforts in order to connect with community organizations.
- Designs outreach agenda for the department, increases engagement of disconnected community agencies, and creates strategies for sustained programs and initiatives.
- Plan, coordinate, and facilitate virtual and in-person meeting with current and/or potential community partners.
- Present to the community different programs in order to have candidates apply and work with our team of recruiters and career coaches.
- Maintains up-to-date outreach and engagement records, uses database to capture work efforts, monitors and reports department metrics and compiles deliverables and outcomes
- Collaborated with city departments, other government agencies, and non-profit service providers to ensure the perspective and needs of participants are considered in various projects, programs, or initiatives.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Organized and executed launch of 180+ communities outreach and partnership agreements.
- Created policies and procedures for successful community management.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Provided strong leadership to enhance team productivity and morale.
- Held monthly meetings to create business plans and workshops to drive successful recruitments and build relationships.
- Distributed monthly community newsletters to convey important news and events to local families and leaders.
- Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Managed volunteer programs focused on providing community services to underserved populations.
Case Manager
Woonsocket Homeless Shelter
Woonsocket, RI
01.2012 - 01.2017
- Provided support to shelter residents with basic needs, mental health referrals and career coaching.
- Coordinated services for parents, children and young adults to educate and develop life skills.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Education
Bachelor of Science - General Studies
Roger Williams University
Providence, RI2017
Skills
- Bi-Lingual: English/Spanish
- Time-management skills
- Communication skills
- Organizational skills
- Client Service and Support
- Contract Negotiation
- Proficient in Zoom, Google Workspace—Drive, Meet, Microsoft Teams Software
- Advocacy experience
- Outreach management
- Data Collection & Database Management
- Recruitment expertise
- Public speaking
Timeline
Senior Manager of Community
Skills For Rhode Island’s Future
01.2017 - Current
Case Manager
Woonsocket Homeless Shelter
01.2012 - 01.2017
Bachelor of Science - General Studies
Roger Williams University
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