Shawnettea Lawson
Baltimore,MD
Summary
Dynamic Kitchen Manager with a proven track record at Chipotle, excelling in staff supervision and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and team collaboration. Committed to maintaining high sanitation standards while driving productivity improvements in fast-paced environments. Adept at training staff and optimizing kitchen operations.as well as learning fast in new roles and implementing what I’ve learned quickly
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Chipotle
Baltimore, MD
09.2021 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Warehouse Worker
Khols
Baltimore, MD
09.2019 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Temp Worker
Intergrity Staffing
01.2019 - 04.2020
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
- Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
- Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
- Exhibited excellent communication skills while interacting with clients, colleagues, and supervisors across different industries.
Cashier
Camden Yards
Baltimore, MD
03.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Nursing
Viven T Medical Arts Academy
Baltimore, MD2018
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
- Kitchen management
- Inventory control
- Attention to detail
- Problem-solving
- Safe food handling
- Cleaning and sanitation
- Ordering supplies
- Staff management
- Vendor relations
- Operations management
- Team collaboration and leadership
- Sanitation standards
- Health code compliance
- Food production management
- Goal setting
- Productivity improvement
- Staff coaching
- Cost control
- Shift scheduling
- Conflict resolution
- Workflow planning
- Performance monitoring
- Budget management
- Team building
- Leadership development
Timeline
Kitchen Manager
Chipotle
09.2021 - 06.2024
Warehouse Worker
Khols
09.2019 - 09.2021
Cashier
Camden Yards
03.2019 - 09.2019
Temp Worker
Intergrity Staffing
01.2019 - 04.2020
Nursing
Viven T Medical Arts Academy