Shawnique Williams

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Coordinated verification and filling of more than 125 daily prescriptions in high-volume work pharmacy environment

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Developed and maintained positive relationships with clients to create safe and supportive environment.

• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Completed documentation for every incident and forwarded to correct personnel for review.
• Conducted client rounds to check on residents.
• Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Ensures the safety and security of the children in the facility

promotes learning and development of children and assist

teaching staff with implementing educational program.

• Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
• Met with clients to outline desired goals and prepared quotes for overall catering costs.
• Handled catering scheduling, ordered food and planned events.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.