Shawn Murphy
Woburn,MA
Summary
Relationship-Driven Business Professional experienced in sales, marketing, and community engagement. Developed meaningful connections and enhanced membership sales through effective communication strategies. Focused on driving growth within behavioral health and the addiction recovery industry.
Overview
3
3
years of post-secondary education
12
12
years of professional experience
Work History
Heavy Motor Equipment Operator (W-1)
Town of Wakefield Department of Public Works
06.2025 - Current
- Operated equipment safely while adapting to changing priorities and maintaining project timelines.
- Exhibited problem-solving and teamwork to navigate demanding conditions and achieve project goals.
- Collaborated across departments to ensure timely completion of public infrastructure projects.
Associate Membership Director / Welcome Center Representative
North Suburban YMCA
03.2023 - 05.2025
- Led membership sales initiatives, attracting new members while improving retention through relationship-focused engagement.
- Managed member communications via phone, email, and in-person to enhance member engagement.
- Developed informational materials and promotional campaigns to educate and attract potential members.
- Built lasting relationships with members, families, and community organizations.
- Prepared reports on membership trends and customer feedback to inform strategic decisions.
- Supervised, trained, and mentored staff.
Laborer
City of Woburn
06.2014 - 02.2023
- Operated various tools for maintenance and repair tasks in public spaces.
- Demonstrated reliability by consistently meeting deadlines and fulfilling team responsibilities. while adapting to changing team dynamics.
- Performed routine cleaning and maintenance of city facilities and equipment.
- Collaborated with team to complete projects with a focus on safety and efficiency.
- Showed reliability and accountability while adapting to changing team dynamics.
Coach
Middlesex Reds Baseball
09.2019 - 08.2022
- Developed training programs for players to enhance skills and performance.
- Organized practice sessions focusing on game strategies and teamwork.
- Mentored athletes to enhance skills and foster teamwork.
- Cultivated strong relationships with players and families to support their development.
- Conducted player assessments to identify strengths and areas for improvement.
Marketing & Communications Intern
Lasell University
10.2020 - 05.2021
- Conducted market research to identify consumer trends, informing marketing strategies.
- Supported website and event marketing initiatives, enhancing brand visibility and audience reach.
- Produced Google Analytics reports to track website performance and user engagement.
- Assisted with marketing initiatives for website and events.
Education
Bachelor of Science - Marketing
Lasell University
Newton, MA 09.2017 - 01.2021
Skills
- CRM
- Google Analytics
- Problem Solving
- Business Development
- Membership Sales
- Customer Success
- Relationship Building
- Community engagement
- Networking
- Leadership
- Marketing Strategy
- Social Media Marketing
- Public Speaking
- Communication
- Problem Solving
Leadership And Volunteer Experience
- President – Best Buddies
- Captain – High School Athletics
- Coaching Assistant – Woburn Little League
- Paraeducator Volunteer – Best Buddies
- Volunteer – St. Barbara's Church
Timeline
Heavy Motor Equipment Operator (W-1)
Town of Wakefield Department of Public Works
06.2025 - Current
Associate Membership Director / Welcome Center Representative
North Suburban YMCA
03.2023 - 05.2025
Marketing & Communications Intern
Lasell University
10.2020 - 05.2021
Coach
Middlesex Reds Baseball
09.2019 - 08.2022
Bachelor of Science - Marketing
Lasell University
09.2017 - 01.2021
Laborer
City of Woburn
06.2014 - 02.2023