Shawnna Carrasco
Peoria,AZ
Summary
Hardworking, Multi Skilled professional that brings top notch Peer Support/BHT abilities. Meticulous in completing assignments and always ready to help team members Fast Learner and organized Empathetic, proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Hands-on and known for helping people in challenging situations and achieving recovery successes. Offering more than two years of sobriety and ready to help others reclaim lives through use of proper services. Reliable and ready to provide assistance in the form of scheduling appointments, accompanying and transporting individuals to meetings and supporting the recovery process. Generating of peer support, case management, and individual progress note documentation.
Overview
11
11
years of professional experience
Work History
Peer Support Specialist
Apex North Anthem Location
11.2023 - 01.2024
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Transported individuals to medical appointments and support meetings whenever needed.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Educated clients on dangers of substance abuse and prevention techniques.
- Generated client case management, peer support, and class session notes for billing purposes.
Behavioral Health Office Receptionist
H2H Behavioral Health LLC
09.2022 - 10.2023
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance,and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out
- Managed phone calls and inquiries and pleasantly greeted patients.
House Manager
Happy Valley Residential LLC
05.2022 - 08.2022
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Managed all intake and discharge paperwork and procedures for residents.
- Daily note compliance for each resident daily
Food Prep/Cashier Specialist
Aramark ASU Downtown Campus
01.2022 - 05.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Restocked and organized merchandise in front lanes.
- Prepped, Replenished and served at various food stations.
Account Technician
MAAC Project
08.2012 - 01.2013
- Generated, posted and attached information to vouchers
- Prepare billing
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Maintained confidentiality of patient finances, records, and health statuses.
- Checked documentation for accuracy and validity
- Month end close
- Post and prepare receipts for payments recieved
Education
Accounting
Mohave Community College
Kingman, AZPeer Support
Peer Support Certification
Phoenix, AZ11.2023
High School Diploma -
Seligman High School
Seligman, AZ05.1992
Skills
- Insurance Verification
- Peer Support
- Fast Learner
- Self Starter
- Team Player
- Empathetic
- Organization
- Adaptability
- Detail Oriented
Timeline
Peer Support Specialist
Apex North Anthem Location
11.2023 - 01.2024
Behavioral Health Office Receptionist
H2H Behavioral Health LLC
09.2022 - 10.2023
House Manager
Happy Valley Residential LLC
05.2022 - 08.2022
Food Prep/Cashier Specialist
Aramark ASU Downtown Campus
01.2022 - 05.2022
Account Technician
MAAC Project
08.2012 - 01.2013
Accounting
Mohave Community College
Peer Support
Peer Support Certification
High School Diploma -
Seligman High School
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