Summary
Work History
Education
Skills
References
Work Availability
Work Preference
Timeline
Generic

Shawnna Norwood

Cincinnati,OH

Summary

Compassionate Registered Nurse Case Manager experienced in coordinating patient care, implementing treatment plans, and managing healthcare teams. Strengths include critical thinking, communication skills, and ability to work in high-stress environments. Have positively impacted previous workplaces by improving patient satisfaction rates and streamlining case management processes.

Work History

Registered Nurse Case Manager Home Health

Ohio Living home Health and Hospice
Cincinnati, OH
05.2022 - 05.2024
  • Provided direct patient care and management of acute medical issues in a timely manner.
  • Participated in team meetings to discuss treatment options for complex cases.
  • Implemented interventions based on evidence-based practice guidelines while working collaboratively with interdisciplinary teams.
  • Evaluated effectiveness of treatments provided by consulting specialists or other providers involved in a patient's care plan.
  • Coordinated discharge planning with multidisciplinary teams ensuring safe transitions back into the community.
  • Managed caseloads involving multiple chronic illnesses across various settings such as hospitals, long-term care facilities or private homes.
  • Assessed, planned, implemented and evaluated individualized nursing care plans for each patient.
  • Provided education and counseling on health promotion, risk reduction strategies, disease prevention and self-care techniques to patients and their families.
  • Developed relationships with patients to ensure they received the highest quality of care.
  • Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients.
  • Analyzed test results and communicated findings to physicians in order to develop effective treatment plans.
  • Monitored patient progress through regular follow-up appointments and assessments.
  • Facilitated referrals for specialized services such as physical therapy or hospice care when needed.
  • Utilized critical thinking skills when assessing new information or changes in a patient's condition.
  • Identified potential risks related to medication use or inadequate follow up care after discharge from the hospital.
  • Created detailed documentation of patient health history including lab results, treatments and medications prescribed.
  • Promoted continuity of care by advocating for patients within the healthcare system.
  • Conducted home visits to assess the physical and mental condition of assigned patients.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Conducted evaluations to address changes in patient needs, conditions, and medications.
  • Collaborated with physicians on patient medications, medical needs and performance.
  • Coordinated with vendors and suppliers and negotiated medical equipment and supply prices.
  • Coordinated home care, home infusion, and durable medical equipment reducing patient wait times.
  • Administered medications and treatment plans in accordance with physician orders.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.

Registered Nurse, Charge Nurse

meadowbrook Care Center and Rehabilitation Center
Conncinnato, OH
12.2019 - 07.2021
  • Monitored vital signs, medication administration, and fluid balance for assigned patients.
  • Maintained accurate records of all treatment interventions provided to each patient.
  • Delegated tasks appropriately among staff members according to their qualifications.
  • Provided emotional support for families facing difficult decisions regarding end-of-life care.
  • Assisted with admission and discharge planning for assigned patients.
  • Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
  • Implemented safety protocols when administering medications or performing treatments.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients.
  • Ensured compliance with infection control protocols throughout the facility.
  • Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
  • Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
  • Supervised Licensed Practical Nurses and Certified Nursing Assistants.
  • Coordinated communication between physicians and other healthcare professionals regarding patient care.
  • Provided direct patient care, including assessments and treatments, to a variety of patients.
  • Ensured that all documentation was completed accurately according to established policies and procedures.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Complied with OSHA programs, maintaining safe and clean working environment.
  • Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
  • Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Provided patient care and education to patients with chronic illnesses.

Education

Associate of Applied Science - Nursing

Cincinnati State Technical And Community College
Cincinnati, OH
06-1991

Skills

  • Case management
  • Discharge planning
  • Medical records management
  • Clinical assessment
  • Home infusion care
  • Medical evaluation
  • Patient care planning
  • Patient advocacy
  • Referral coordination
  • Care plan development
  • Care coordination
  • Chronic disease management

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balanceFlexible work hoursPaid time offWork from home optionPaid sick leaveTeam Building / Company RetreatsPersonal development programs

Timeline

Registered Nurse Case Manager Home Health

Ohio Living home Health and Hospice
05.2022 - 05.2024

Registered Nurse, Charge Nurse

meadowbrook Care Center and Rehabilitation Center
12.2019 - 07.2021

Associate of Applied Science - Nursing

Cincinnati State Technical And Community College
Shawnna Norwood