Shawnta Forster
Elemy Schools
Cameron Park,California
7
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Assistant Teacher/ RBT
3 Years 3 Months- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
Assistant Teacher
10 Months- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Lunch Lady/Assistant Teacher
3 Months- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Customer Service Cashier
1 Month- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Sales Representative
2 Months- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Shift Leader
2 Years- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor of Science - Elementary Education
High School Diploma
Skills
Educational Settings
Crisis Situations
Case Management
Customer Satisfaction
Behavior Redirection
Timeline
Assistant Teacher/ RBT
Elemy Schools
05.2023 - CurrentRead More
Assistant Teacher
Kids Inc Daycare
07.2022 - 05.2023Read More
Lunch Lady/Assistant Teacher
Buzy Beez Daycare
04.2022 - 07.2022Read More
Customer Service Cashier
Gatlinburg Space Needle Store
03.2022 - 04.2022Read More
Sales Representative
Gatlinburg Falls Resort
01.2022 - 03.2022Read More
Shift Leader
Taco Bell
01.2020 - 01.2022Read More
Union Mine High School
High School Diploma
Read More
Folsom Lake College
Bachelor of Science from Elementary Education
Read More