Shawntay Little
Colorado Springs,CO
Summary
Results-driven operations leader with proven skills in process optimization and strategic business analysis, enhancing client satisfaction through refined workflows and effective team coordination.
Overview
21
21
years of professional experience
Work History
Head of Operations
Cultivate Behavioral Health and Education
05.2026 - Current
- Refined operational workflows to improve service delivery and client satisfaction.
- Coordinated with diverse teams to establish effective behavioral health strategies.
- Implemented training programs to ensure staff compliance with regulatory standards.
- Optimized scheduling and resource management to improve overall program efficiency.
Behavioral Therapist/Cultural Ambassador
Cultivate Behavioral Health And Education
01.2026 - Current
- Formulated personalized treatment approaches addressing behavioral concerns in clients.
- Engaged with multidisciplinary teams to strengthen therapeutic interventions and support services.
- Assessed client progress and adapted strategies in response to behavioral assessments.
- Guided families in implementing effective behavior management techniques and resources.
Financial Broker
T. Rowe Price
09.2018 - 12.2024
- Formulated personalized financial plans boosting portfolio outcomes while ensuring alignment with specific objectives.
- Evaluated market trends and investment opportunities delivering actionable insights to enhance client decision-making.
- Established solid client relationships, promoting enhanced satisfaction and retention through customized service.
Administrative Assistant
Parris Law Firm
09.2016 - 02.2018
- Administered office operations to facilitate seamless workflow and ensure adherence to legal regulations.
- Orchestrated scheduling processes for attorneys and clients, optimizing calendar organization for peak productivity.
- Implemented and managed filing systems elevating document retrieval efficiency and organization.
- Supported creation of legal documents and correspondence, maintaining accuracy and conformity with established firm protocols.
Bookkeeping Administrative Assistant
TNT Electric
06.2005 - 08.2012
- Oversaw accounts payable and receivable processes to ensure prompt payments and collections.
- Streamlined financial record organization utilizing QuickBooks for efficient data retrieval and reporting.
- Managed payroll operations effectively, securing alignment with all relevant regulatory mandates and deadlines.
- Facilitated budget preparation by monitoring expenses and uncovering cost-saving opportunities.
Education
University of Arkansas
Fayetteville, ARPikes Peak Community College
Colorado Springs, COMesa Ridge High School
Widefield, CoSkills
- Skilled in managing tasks with Lumary, Hi Rasmus, Ensora, NPA GO, WORKS, UKG, QuickBooks, and Microsoft 365
- Detail-oriented planning
- Strong focus on accuracy
- Process optimization
- Strategic business analysis
- Organizational development
- Operational strategy
- Real-time schedule management
Timeline
Head of Operations
Cultivate Behavioral Health and Education
05.2026 - Current
Behavioral Therapist/Cultural Ambassador
Cultivate Behavioral Health And Education
01.2026 - Current
Financial Broker
T. Rowe Price
09.2018 - 12.2024
Administrative Assistant
Parris Law Firm
09.2016 - 02.2018
Bookkeeping Administrative Assistant
TNT Electric
06.2005 - 08.2012
University of Arkansas
Pikes Peak Community College
Mesa Ridge High School