Shay Bulloch
Puppy House
St. George,UT
1
Certificate
16
Years of experience
Detail-oriented professional with extensive experience in customer-facing roles and animal handling. Demonstrated ability to manage multiple tasks efficiently while maintaining high standards of care and service. Committed to fostering positive relationships with both animals and clients.
Dedicated professional with proven expertise in customer service and animal care. Strong focus on food safety, attention to detail, and effective communication, delivering exceptional experiences for clients and their pets.
Dedicated professional with strong customer service skills and attention to detail. Proven ability to manage multiple tasks effectively while ensuring exceptional care for animals.
Work History
Team Member
4 Years 2 Months- Assisted customers in selecting merchandise best suited to needs.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified merchandise for proper prices and labels.
Kennel Technician
5 Years 10 Months- Provided daily care and monitoring for dogs, ensuring health and well-being.
- Maintained cleanliness of kennel facilities, adhering to safety and sanitation standards.
- Assisted in training and socializing puppies to promote positive behavior.
- Coordinated feeding schedules and medication administration for all animals.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Kept animals clean and free of contaminants to promote optimal health.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Drink Maker
2 Years 7 Months- Crafted and served a diverse range of beverages, ensuring consistency in quality and presentation.
- Operated drink-making equipment efficiently to maintain high production standards.
- Filled up ice machine
- Decorated cookies and other treats
- Trained new staff on beverage preparation techniques and safety protocols.
- Labeled cups
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
Hostess/Restaurant Busser
2 Years 8 Months- Managed guest seating and waitlist efficiently during peak hours.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Answered phone calls to take orders, give information and document reservations.
Team Member
2 Years 8 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted in training new staff on operational procedures and company standards.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Library Assistant
9 Months- Assisted students in locating and utilizing library resources effectively.
- Maintained organization of library materials, ensuring timely access for patrons.
- Supported library programs by preparing displays and promoting events.
- Processed new acquisitions and updated catalog systems accurately.
- Managed circulation desk operations, facilitating check-outs and returns smoothly.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Handled check-in and check-out process of library books and materials at circulation desk.
Education
High School Diploma
- Student of the Month
- Drama Club
- HOSA
Skills
Customer service
Driving
Children handling
Cashier handling
Fine dining experience
POS System
Food safety
Leadership skills
Animal Handling
Transcribing
10 key typing
Phone communication
Scheduling appointments
Microsoft Office
Food Handlers Permit
Serv Safe
Alcohol Servers Permit
Book handling
Volunteering
Certification
- Puppy House Training - 2021-2026
Timeline
Drink Maker
Splash
06.2022 - 01.2025Read More
Team Member
Menchie's Frozen Yogurt
01.2022 - 03.2026Read More
Kennel Technician
Puppy House
02.2021 - 12.2026Read More
Hostess/Restaurant Busser
IHOP
01.2020 - 09.2022Read More
Team Member
Popeyes
03.2018 - 11.2020Read More
Library Assistant
Cedar High School
08.2010 - 05.2011Read More
Cedar High School
High School Diploma
Read More