Personable and professional, detail oriented and committed to customer service. Seeking a position with a facility that will supportive of education training with opportunity for advancement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Job Coach
Madison Haywood Developmental Services
07.2022 - 08.2023
Developmental Coach for Special Needs Adults
Implemented strategies to foster clients abilities, increasing independence across settings.
Guided clients in learning to complete task to develop motivation and skills.
Engage individuals receiving support through coaching, feedback and skill development exercises.
Assisted participants in achieving highest level of independent functioning while receiving services.
Observed person served for changes in physical, emotional, mental or behavioral condition or injuries.
Completed weekly and monthly reports summarizing activities.
Examine client lacerations, contusions or physical symptoms. Referred to medical professional if necessary.
Open communication with family and staff about concerns or challenges.
Asses with educational learning, mental growth development
Manicurist
Beehive Beauty Spa
12.2018 - 07.2020
Knowledge of hand and foot health
Advise customers on appropriate treatments according to their budget and nail condition
Prepare treatment station, sterilize utensils, and maintain clean/ tidy station
Managed booking system
Performed rejuvenation treatments
Knowledge and understanding of all services and products while educating guest.
Maintained five star rating via online client reviews.
Enforces safety procedures in accordance with facility policies and state regulations.
Education
Esthetics
Paul Mitchell The School
Nashville, TN
06.2021
Cosmetology
Paul Mitchell The School
Murfreesboro, TN
05.2012
Skills
Professional phone etiquette
Verbal and written communication skills
Experience in high volume environment
Friendly and effective customer service
Physical and digital file maintenance
Proficient on Microsoft Office
Created consent forms for protection of client and business
Knowledge of Dermalogica product line
Create Philanthropy
Perform skincare services and treatments such as tinting, waxing and facials Microdermabrasion and chemical peels
Create content for booking systems and guest retention
Accomplishments
Be Nice or Else Event Counsel
Phase II Honors Member
Paul Mitchell Honors Graduate
Certification
Lash Artistry Certification
Barbicide Certification
Covid-19 Certification
CPR and AED Certification
Timeline
Job Coach
Madison Haywood Developmental Services
07.2022 - 08.2023
Manicurist
Beehive Beauty Spa
12.2018 - 07.2020
Esthetics
Paul Mitchell The School
Cosmetology
Paul Mitchell The School
Lash Artistry Certification
Barbicide Certification
Covid-19 Certification
CPR and AED Certification
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Cynthia L. Chism|ResumeCynthia L. Chism|Resume
Direct Customer Care Professional at Madison Haywood Developmental Services-MHDSDirect Customer Care Professional at Madison Haywood Developmental Services-MHDS