Shay Keel
Amarillo,TX
Overview
6
6
years of professional experience
Work History
Bartender/Server
Hummers Sports Cafe
Amarillo, TX
08.2023 - Current
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Balanced daily registers and generated sales reports for management.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server Trainer
Wings N More
College Station, TX
06.2022 - 07.2023
- Coached staff members on best practices for optimizing server performance levels.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Instructed new staff members on food handling procedures and service techniques.
Server
The Plaza Restaurant
Borger , TX
06.2021 - 06.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
Carhop Server
Sonic
Borger, TX
06.2019 - 06.2021
- Adhered to health safety standards at all times while preparing food.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
Education
BBA - Human Resources
West Texas A&M University
Canyon, TX05-2025
Associate of Science - Business Administration And Management
Blinn College
College Station, TX08-2023
Skills
- Employee training
- Payroll administration
- Customer service
- Employee relations
- Performance management
- Team building
Timeline
Bartender/Server
Hummers Sports Cafe
08.2023 - Current
Server Trainer
Wings N More
06.2022 - 07.2023
Server
The Plaza Restaurant
06.2021 - 06.2022
Carhop Server
Sonic
06.2019 - 06.2021
BBA - Human Resources
West Texas A&M University
Associate of Science - Business Administration And Management
Blinn College