Keagan Sutton
Austin,TX
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
Certification
6
6
years of professional experience
Work History
Bartender/server
Prasso Hospitality
Austin, TX
06.2023 - Current
- Crafted signature cocktails and curated drink menus to enhance guest experiences.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed inventory levels, contributing to efficient stock control and waste reduction.
- Trained new bartenders on mixology techniques and customer engagement strategies.
- Implemented innovative promotional events to increase bar revenue and attract clientele.
- Oversaw bar operations during peak hours, maintaining high service standards under pressure.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Sales Representative
Garden seventeen
Austin, TX
10.2022 - 05.2023
- Assisted customers with plant selection and provided information on the care and maintenance of different types of plant species.
- Maintained the cleanliness and organization of the store and its inventory
- Participated in merchandising and stocking of plants and related products
- Assisted in the setup and execution of store events and promotions
- Demonstrated strong teamwork skills and provided exceptional customer service to all guests.
- Maintained plants health and protection from the elements.
Merchandiser
Altman Specialty Plants, LLC.
Austin, TX
04.2021 - 09.2022
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Communicated and coordinated planogram execution with store management.
- Built product displays and placed appropriate signage for merchandise.
- Maintained current data on sales and trends to assist future purchases.
Garden Associate
Walmart
Belton, TX
05.2020 - 02.2021
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Educated customers on product and service offerings.
- Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
- Documented inventory counts and reported to supervisor to identify shrink and damages.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Documented inventory counts and reported to supervisor to identify shrink and damages.
Education
High school diploma - undefined
Grand Island Senior High School
Grand Island, NE05.2020
Skills
Inventory control
- Strong multitasking
- Customer service
- Team player attitude
- Clear and effective communication
- Cleanliness and hygiene
- Team training and development
Retail sales
Merchandising
Customer service
Cash handling
Supervisory scheduling
Shift supervision
Employee training
Opening and closing procedures
Store compliance
Merchandise replenishment planning
Additional Information
I have on my own time practice cooking and coursing and plating for my own multi coursed dinners that I host at my Apartment. Practicing my cooking and baking skill while also learning new techniques. It's my dream to be in a kitchen and will take any oprotunity to grow and learn.
Certification
- TABC Certification
- Food Handler Certification
Timeline
Bartender/server
Prasso Hospitality
06.2023 - Current
Sales Representative
Garden seventeen
10.2022 - 05.2023
Merchandiser
Altman Specialty Plants, LLC.
04.2021 - 09.2022
Garden Associate
Walmart
05.2020 - 02.2021
High school diploma - undefined
Grand Island Senior High School