Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Marchese

Springfield,MO

Summary

I've had a lot of experience in a variety of different industries. I've always been a quick learner and have excelled at whatever the job has required of me. When I'm on the clock the job is my sole focus and I will work until the job is done. I'm reliable and dependable and truly enjoy working hard and taking pride in it. I have big aspirations for myself and the confidence to know I can achieve them. I look forward to a mutually beneficial relationship with this company.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender/Server

Whiskey Tango
01.2024 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bar Manager

Wings Etc.
03.2021 - Current
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.

Server

Applebee's Grill + Bar
01.2019 - 01.2021
  • Increased sales significantly by upselling higher-end products to customers.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Lumber Yard Associate

Stanford
07.2018 - 11.2018
  • Assisted customers with making optimal choices for construction, renovation and addition plans.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
  • Enhanced shipment processes by inspecting incoming stock for quality assurance purposes before adding them to inventory.

Education

Certification - Carpentry

Butler County Area Vocational Technical School
Butler
06.2016

High School Diploma -

Mars Area High School
Mars, PA
06.2016

Skills

  • Beverage Preparation
  • Changing beer kegs
  • Knowledge of craft and microbrews
  • Professional Appearance
  • Engaging Customers
  • Ordering Procedures
  • Monitoring Alcohol Consumption
  • Strong multitasking
  • Stamina and Endurance
  • Suggestive Selling
  • Salesmanship
  • Customer Service
  • Ordering Supplies
  • Drawer balancing
  • New Hire Training
  • Handling Difficult Customers
  • Staff Management
  • Heavy Lifting
  • Construction background
  • Interior and Exterior Painting
  • Framing Construction
  • Hand tools mastery
  • Commercial construction experience
  • Custom woodworking
  • Cabinet making
  • Measurements and Calculations
  • Woodworking Techniques
  • Carpentry and Woodworking
  • Cabinet installation
  • Cabinet Repair
  • Measuring and Cutting
  • Safety Compliance
  • Problem-Solving
  • Demolition and Cleanup
  • Cold-calling
  • Inventory and Stocking
  • Teamwork and Collaboration
  • Sales Training
  • Outgoing Personality
  • Store Opening and Closing
  • Honest and Dependable
  • Sales Strategies
  • Inventory Control
  • Reliable and Responsible
  • Customer Assistance

Certification

Pennsylvania Dept. of Education Certified Carpenter

Timeline

Bartender/Server

Whiskey Tango
01.2024 - Current

Bar Manager

Wings Etc.
03.2021 - Current

Server

Applebee's Grill + Bar
01.2019 - 01.2021

Lumber Yard Associate

Stanford
07.2018 - 11.2018

Certification - Carpentry

Butler County Area Vocational Technical School

High School Diploma -

Mars Area High School

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Tyler Marchese