Coley REED
Moravia,IA
Summary
Demonstrates a strong foundation in hospitality and operational management, with a focus on customer satisfaction and team collaboration. Proven ability to enhance operational efficiency through effective communication, time management, and event planning, leading to successful outcomes serving multiple roles in various industries.
Business-minded professional tackling any job task with gusto and precision. Demonstrates positive, take-charge attitude and readiness to adapt to different situations, while delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.
Broad experience includes office management, account management, delegating, human resources and relations, vendor negotiations, contract management, regulation compliance, direct customer service, agricultural sciences, team leadership, confidentiality, and kindness. Recognized for exemplary customer service and team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
BK’S Boathouse/Tipsy Turtle
Iconium, Iowa
10.2024 - Current
- Prompt, accurate, and courteous service to patrons
- Team player, customer service, cash handling, compliance
Owner Operator
Reed Farms LLC
Moravia, Iowa
12.2021 - Current
- Starting, maintaining, and growing a sustainable operation
- Farm to Fork Roadside Produce Stand
- Advertising – print, signage, and social media
- Organization
- Bookkeeping
- Time Management
- Compliance
Landscape Supervisor and Aquatics Director
Honey Creek Resort
Moravia, Iowa
05.2023 - 06.2024
- Overseeing operations for all of Aquatic and Landscaping
- Scheduling, licensing, and compliance of approximately 35 staff members
- Ordering and inventory
- Advertising, promotions, and planning for resort events, private parties, field trips, and staff training sessions
- Organization, time management, customer service, teamwork
Greenhouse Assistant
Indian Hills Community College
Centerville, Iowa
04.2021 - 05.2023
- Supervise greenhouse operations through work study
- Maintenance and Supply Orders
- Planting/Growth schedule
- Pest management
- Marketing and Distribution
Education
Associate of Science - Animal Science, Horticulture, Agronomy
Indian Hills Community College
Real Estate License - Real Estate Agent
Iowa Realty
03.2014
Washington State University - Communications
Washington State University
Skills
- Effective communication
- Team collaboration
- Compliance regulations
- Hospitality and accommodation
- Strong multitasking
- Service-oriented mindset
- Inventory management
- POS systems/payment handling
- Event planning
- Problem solving
- Time management
- Advertising strategies
- Organizational skills
- Memory retention
- Classic and Craft cocktail preparation
- Safe food handling procedures
- New hire training
- Market analysis
- Compliance procedures
- Customer relationship management
- Soil health
- Irrigation systems
- Pest control
- Harvesting techniques
- Project planning
- Sustainable agriculture
- Livestock husbandry
- Crop planning
Certification
- OSHA 10
- Pesticide Application - Core, 1A, 1B, 1D
- BQA (Beef)
- PQA (Swine)
- ServSafe Manager
- IPACT (Alcohol Compliance)
- CPR/First Aid/AED
- Certified Pool Operator
Thank you!
Your time and consideration matters to me.
References
- Kelly Farnum, Former Coworker, 712-299-6738, Moravia, IA
- Marnie Starr, Former Supervisor, 641-891-2609, Albia, IA
- Neric Smith, Collegiate Advisor, 515-368-1544, Bloomfield, IA
- Ellie Templeton, Former Employee, 641-895-8587, Moravia, IA
Timeline
Bartender/Server
BK’S Boathouse/Tipsy Turtle
10.2024 - Current
Landscape Supervisor and Aquatics Director
Honey Creek Resort
05.2023 - 06.2024
Owner Operator
Reed Farms LLC
12.2021 - Current
Greenhouse Assistant
Indian Hills Community College
04.2021 - 05.2023
Associate of Science - Animal Science, Horticulture, Agronomy
Indian Hills Community College
Real Estate License - Real Estate Agent
Iowa Realty
Washington State University - Communications
Washington State University