Summary
Overview
Work History
Education
Skills
Timeline
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Shay Plane

Glenpool,OK

Summary

Accomplished Medical Assistant/Phlebotomist with a proven track record in patient care, helping patients become proactive in their healthcare and advocating for themselves. Currently seeking a challenging position within an organization that offers professional growth, increasing responsibilities upon demonstration of ability and advancement based on merit.

Overview

11
11
years of professional experience

Work History

Phlebotomist

LabCorp of Oklahoma
03.2024 - Current
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Verified proper storage and transportation of specimens to laboratories.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Participated in quality assurance and competency assessment initiatives.

Medical Assistant

Premier Family Care
07.2022 - 09.2023
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Medical Assistant/Phlebotomist

CareATC
07.2014 - 07.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Conducted venipuncture and other CT procedures.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Concentra Urgent Care
02.2014 - 07.2014
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Taught patients about medications, procedures, and care plan instructions.
  • Measured patient pulse oximetry.
  • Performed DOT screenings.
  • Preforms Audiograms, Pulmonary Function Testing, HPE's per employer guidelines.

Education

Medical Assistant/Phlebotomy - Medical Assisting

Platt College
Tulsa, OK

Skills

  • Venipuncture
  • Patient confidentiality
  • Infection Control
  • Data Entry
  • Specimen Preparation
  • Medical Records Maintenance
  • Quality control guidelines
  • Specimen labeling procedures
  • Patient preparation
  • Specimen handling
  • Patient Care
  • Patient support
  • Medical terminology knowledge
  • Venipuncture Expertise
  • Communication abilities

Timeline

Phlebotomist

LabCorp of Oklahoma
03.2024 - Current

Medical Assistant

Premier Family Care
07.2022 - 09.2023

Medical Assistant/Phlebotomist

CareATC
07.2014 - 07.2022

Medical Assistant

Concentra Urgent Care
02.2014 - 07.2014

Medical Assistant/Phlebotomy - Medical Assisting

Platt College
Shay Plane