La'Kerriyonna Stano
Topeka,KS
Summary
Adaptable professional with a background in phlebotomy and customer service. Recognized for excellent communication and problem-solving abilities, enhancing patient experiences and optimizing service delivery.
Overview
2
2
years of professional experience
Work History
Phlebotomist
St.Francis
Topeka, KS
01.2026 - Current
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and cooperation.
- Maintained accurate records of specimens, adhering to established protocols for labeling and storage.
- Ensured compliance with safety and infection control standards during all phlebotomy procedures.
- Assisted in training new staff on proper blood draw techniques and equipment usage.
- Worked effectively in fast-paced environments.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
Sales Associate
Walmart
Topeka, KS
01.2025 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Operated point-of-sale systems efficiently for accurate transaction processing.
- Collaborated with team members to achieve sales goals and improve service delivery.
- Stocked shelves and managed inventory levels for optimal product availability.
- Executed promotional displays to attract customer attention and drive sales.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Crew Member
Taco Bell
Topeka, KS
06.2024 - 10.2024
- Prepared and assembled food items according to established recipes and standards.
- Provided exceptional customer service by taking orders and addressing customer inquiries promptly.
- Maintained cleanliness of workstations, dining areas, and kitchen equipment to ensure hygiene standards.
- Collaborated with team members to optimize workflow during peak hours for efficient service delivery.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty through positive interactions.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Topeka High School
Topeka, KS05.2025
Certificate - Phlebotomy
Topeka Center For Advanced Learning & Careers
Topeka, KS05.2025
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA
- Problem-solving
- Cash handling
- Clear communication
- Time management
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Taking orders
- Customer engagement
- Cleaning and sanitizing
- Basic math
- Verbal and written communication
- Drive-thru operations
- Food preparation
- Heavy lifting
- Crew leadership
- Safety
- Listening skills
- Goal oriented
- Excellent people skills
- Reliable and punctual
Timeline
Phlebotomist
St.Francis
01.2026 - Current
Sales Associate
Walmart
01.2025 - 11.2025
Crew Member
Taco Bell
06.2024 - 10.2024
High School Diploma -
Topeka High School
Certificate - Phlebotomy
Topeka Center For Advanced Learning & Careers