Summary
Work History
Education
Skills
Timeline
Generic

Shay Schoenberg

Ida,MI

Summary

Proven Customer Service Representative at Arby's Restaurant, adept in managing high-stress situations and enhancing customer satisfaction through effective dispute resolution and informed recommendations. Demonstrates exceptional stress tolerance and communication skills, alongside a strong work ethic and computer proficiency. Collaborated effectively to refine customer service practices, showcasing adaptability and a commitment to excellence.

Work History

Customer Service Representative

Arby's Restaurant
04.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

High School Diploma -

Ida High School
Ida, MI
06.2024

Skills

  • Reliability and punctuality
  • Adaptable to change
  • Physical labor
  • Stress Tolerance
  • Attention to Detail
  • Good Communication
  • Strong Work Ethic
  • Computer Skills
  • Positive Attitude
  • Teamwork and Communication
  • Flexible Schedule

Timeline

Customer Service Representative

Arby's Restaurant
04.2024 - Current

High School Diploma -

Ida High School

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Shay Schoenberg