Summary
Overview
Work History
Education
Skills
Certification
Bouldering
Languages
Timeline
Receptionist
SHAYAN AMINI

SHAYAN AMINI

Technical Program Manager
Oakland,CA

Summary

Result-driven Program Manager with a proven track record in delivering large-scale SaaS solutions. Accomplished problem solver and skilled in bridging the gap between customer needs and stakeholder wants. A true believer that business success comes from building strong and genuine relationships. Substantial experience in Agile management, SaaS go-to-market motions, coaching, and onboarding.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Program Manager (L4)

DocuSign
04.2022 - Current
  • Own and be accountable of the program area and drive the end-to-end delivery of initiatives for your program
  • Partner with cross-functional teams such as Product Management, Engineering, UX, Marketing, Sales, Support, Legal, Finance for successful delivery for our customers
  • Define end to end launch plan across multiple cross-functional teams
  • Define communication plans
  • Identify and track risks to project delivery and overall program schedule
  • Conduct change management efforts that impact different cross-functional teams
  • Ensure adherence to PLC and Software Development Life Cycle (SDLC) while maintaining visibility to Release Management
  • Keep leadership and cross-functional teams updated on project timelines and results
  • Evaluate existing processes and make recommendations to drive process improvement and adoption of best practices to improve efficiency and effectiveness

Section Manager, Technical Program Management

KYOCERA Document Solutions Development America Inc
08.2021 - Current
  • Introduced and Implemented best Agile development practices across 6 SaaS programs leading to 42% increase in development velocity
  • Identified required resources for programs and coordinated closely with team leads to address gaps and inefficiencies
  • Identified section KPIs and created measurement mechanism to track operation efficiency using tools such as JIRA, Confluence, and Lattice
  • Delivered weekly project updates to key stakeholders and upper management, enhancing program visibility and collective buy-in
  • Provided training/coaching to Technical Program Management team based on acquired knowledge from PMI-ACP and PMP Certification using online collaborative tools such as MIRO.

Senior Technical Program Manager

Kyocera Document Solutions Development America Inc
05.2018 - 09.2021
  • Spearheaded planning, development, release, and maintenance of cloud printing solutions to over 5k convenience stores in Japan, generating over $1.5m of reoccurring revenue for Kyocera
  • Orchestrated development, release, and maintenance of document capture tools utilized by Penn Inpatient Practices and Northwell Health, generating over $2m of annual revenue for Kyocera
  • Managed development and adoption of document classification technology in 2 BPO centers, increasing overall classification rate by 1.5x; in return saving $200k annually for Kyocera
  • Trained and onboarded 5 new employees through HR "buddy" programs
  • Relaunched Kyocera's LinkedIn profile, increasing engagement by 55% and followers by 36% in 12 months.

Organizational Change Manager

Kyocera Document Solutions Development America Inc
12.2018 - 12.2019
  • Spearheaded implementation and adoption of ECM tools across 12k employees in 25 district/divisions at Texas Department of Transportation (TxDOT)
  • Developed project strategy deliverables, including stakeholder assessment, communication plan, leadership alignment, organization transition, change readiness, capability transfer, and end-user training
  • Facilitated discovery meetings with clients to develop change initiative goals, KPIs and to ensure complete understanding of company culture
  • Provided direct coaching to front-line managers and supervisors to train employees in ECM tool best practices
  • Conducted user acceptance testing (UAT) across 5k TxDOT employees by creating UAT templates and training employees on execution of UAT.

Marketing Officer

United Soccer Coaching (USC)
06.2014 - 06.2016
  • Researched youth organizations in need of coaching services & increased brand awareness by devising campaigns tailored for suitable clients
  • Successfully closed 4 small-to-mid sized contracts with youth organization and recognized as Employee of the Season for bringing approximately generating $40k of net new annual revenue
  • Orchestrated email campaigns to advertise USC camps and clinics with existing and potential clients

Education

University of California, Haas School of Business
Berkeley, CA
05.2018

Community College of San Mateo
San Mateo, CA
05.2016

Skills

  • Agile Certified
  • Account Management
  • JIRA, Confluence, Smartsheets
  • Program Management
  • Presentation and Facilitation
  • Business Communications
  • Workshop Creation
  • Coaching
  • Onboarding

Certification

  • PMI Certified Agile Practitioner (PMI-ACP), Project Management Institute, 07/2020
  • Certified Professional Scrum Master (PSM-I), Scrum.org, 12/2019
  • PMP Certification in progress

Bouldering

I started bouldering in 2023 and have not looked back! My very first session was a truly humbling experience (not to mention to sourness that followed the days after). But as I pushed through each session, it became a great source of inspiration. 

Languages

Persian
Native or Bilingual
Spanish
Elementary
English
Native or Bilingual

Timeline

Program Manager (L4)

DocuSign
04.2022 - Current

Section Manager, Technical Program Management

KYOCERA Document Solutions Development America Inc
08.2021 - Current

Organizational Change Manager

Kyocera Document Solutions Development America Inc
12.2018 - 12.2019

Senior Technical Program Manager

Kyocera Document Solutions Development America Inc
05.2018 - 09.2021

Marketing Officer

United Soccer Coaching (USC)
06.2014 - 06.2016

University of California, Haas School of Business

Community College of San Mateo

Similar Profiles

CREATE PROFILE
SHAYAN AMINITechnical Program Manager