Shayan Meer
Business Development Professional
Lahore
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Digital Media Marketing
Smart BPO Solutions
Lahore, Punjab
01.2023 - 01.2024
- Managed social media presence and online marketing efforts, generating brand awareness and attracting potential clients.
Virtual Assistant
Zoom
01.2023 - 01.2024
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
Supervisor
Tech Harbour Services
Lahore, Punjab
01.2022 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Customer Care
Tech Harbour Services
Lahore, Punjab
01.2021 - 01.2022
- Collaborated with team members to share best practices and develop strategies for exceptional customer care.
Sales Agent
Tech Harbour Services
Lahore, Punjab
01.2019 - 01.2021
- Increased sales revenue by consistently meeting and exceeding sales targets.
Education
BBA -
Superior University
Lahore, Pakistan 03.2026 -
Pre-Engineering -
Superior College
Lahore, Pakistan 02.2019 - 03.2021
Matric -
Allied School
Lahore, Pakistan 01.2014 - 01.2019
Skills
Customer service
Accomplishments
- Supervised team of above 60 staff members.
- Employee of the month title.
Timeline
BBA -
Superior University
03.2026 -
Digital Media Marketing
Smart BPO Solutions
01.2023 - 01.2024
Virtual Assistant
Zoom
01.2023 - 01.2024
Supervisor
Tech Harbour Services
01.2022 - 01.2023
Customer Care
Tech Harbour Services
01.2021 - 01.2022
Pre-Engineering -
Superior College
02.2019 - 03.2021
Sales Agent
Tech Harbour Services
01.2019 - 01.2021
Matric -
Allied School
01.2014 - 01.2019
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