SHAYAN MUBASHAR
Fredericksburg,VA
Summary
Dynamic and results-driven professional with extensive experience in customer service and retail, notably at Walmart. Proven expertise in cash handling and technical support, complemented by strong problem-solving skills. Recognized for enhancing customer satisfaction and maintaining operational efficiency, while effectively training new team members in customer-focused strategies.
Overview
7
7
years of professional experience
Work History
Burlington
cashier/stocker
Fredericksburg, Virginia
04.2024 - Current
- Processed sales transactions, returns, and exchanges using the store's POS system.
- Greeted customers and offered assistance with locating merchandise and making purchasing decisions.
- Helped with inventory control by tagging, folding, and organizing merchandise on the sales floor.
Stocker
Walmart
Fredericksburg, Virginia
02.2023 - 04.2024
- Provided excellent customer service by assisting shoppers, answering questions, and resolving issues in a timely manner.
- Restocked shelves and maintained product displays to ensure a clean, organized sales floor.
- Handled returns and exchanges
- Maintained cleanliness and safety standards in assigned areas.
Hotel Front Desk Clerk
Days Inn
Woodbridge, VA
02.2021 - 03.2022
- Processed room amenity charges, refunded deposits and completed guest accounting functions.
- Greeted and welcomed hotel guests with energy and professionalism.
- Offered professional first impression to guests by keeping reception area clean and neat.
- Issued room keys, received telephone messages and scheduled wake-up calls.
- Listened to and professionally resolved minor complaints from guests.
Cashier
Walmart
Federicksburg, Virginia
10.2018 - 01.2020
- Checked out customers at registers, verified completeness and bagged items for carrying.
- Maintained clean, organized, and well-stocked checkout area in accordance with regulations.
- Balanced cash drawer at the beginning and end of each shift, investigating and solving any discrepancies.
- Provided attentive and helpful customer service, locating items and helping customers move bulky items.
- Trained new retail team members in customer-focused strategies.
Education
Associate Degree - General Education, information technology, art history, world history, Spanish, world religions, first aid, financial management
German Community College
Fredericksburg, Virginia08.2022
High School Diploma/GEDI - general studies and electives
Pen Foster High School
Fredericksburg, Virginia04-2018
Skills
- CompTIA A Certified
- Technical Support
- Cash handling
- Mobile Device Support
- Customer service
- First aid and CPR Certified
- Inventory management
- Point of sale
- Visual merchandising
- Retail operations
- Sales transactions
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
Burlington
cashier/stocker
04.2024 - Current
Stocker
Walmart
02.2023 - 04.2024
Hotel Front Desk Clerk
Days Inn
02.2021 - 03.2022
Cashier
Walmart
10.2018 - 01.2020
Associate Degree - General Education, information technology, art history, world history, Spanish, world religions, first aid, financial management
German Community College
High School Diploma/GEDI - general studies and electives
Pen Foster High School
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