Shayanne Ramey
Flagstaff,AZ
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Flagstaff Medical Center, NAH
Flagstaff, Arizona
10.2025 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene tasks.
- Supported nursing team with patient admissions and discharges in a busy environment.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient care activities accurately in electronic health records system.
- Communicated effectively with patients and families regarding care protocols.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Provided emotional support to patients through active listening and empathy.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Organized supplies in order to maintain adequate stock levels throughout shift.
Front Desk Receptionist
gold roofing
Loveland, CO
11.2023 - 07.2024
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Updated customer information in databases regularly to ensure accuracy of records.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Gymnastics Coach
Premier Gymnastics Of The Rockies
Loveland, CO
03.2020 - 11.2023
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Helped develop motor skills through active playtime activities like running, jumping.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Maintained a clean and organized play area.
Education
High School Diploma -
Loveland High School
Loveland, CO05-2024
Medical Office Administrative Assistant - Nursing
Front Range Community College
Fort Collins, CO05-2024
Certificate Nurse Assistant - Nursing
Front Range Community College
Fort Collins01-2024
Some College (No Degree) -
Northern Arizona University
Flagstaff, AZSkills
- Customer service and support
- Data entry and filing
- Office organization and scheduling
- Payment processing and confidentiality
- Client relationship management
- Communication skills
- Time management and prioritization
- Attention to detail
- Multi-line telephone systems
- Email correspondence and technical support
- Spreadsheet tracking and supply management
- Business administration and multitasking
- Guest relations
- Vital sign monitoring
- Electronic health records
- Patient care techniques
- Wound care management
- Inventory management
- Customer service
- Data entry accuracy
- Team collaboration
- Time management
- Professional communication
References
References available upon request.
Timeline
Patient Care Technician
Flagstaff Medical Center, NAH
10.2025 - Current
Front Desk Receptionist
gold roofing
11.2023 - 07.2024
Gymnastics Coach
Premier Gymnastics Of The Rockies
03.2020 - 11.2023
High School Diploma -
Loveland High School
Medical Office Administrative Assistant - Nursing
Front Range Community College
Certificate Nurse Assistant - Nursing
Front Range Community College
Some College (No Degree) -
Northern Arizona University