Shayde Dycus
San Antonio
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable, resourceful, and consistent.
Overview
14
14
years of professional experience
Work History
Bridal Consultant
I Do The Dress I Do
12.2019 - Current
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Conducted thorough follow-ups with clients post-wedding to gather feedback and ensure complete satisfaction with their bridal experience.
Executive Assistant
LiVion Technology
01.2017 - 11.2019
- Manage Corporate documents.
- Comply with company policies and procedures.
- Digitally sign documents.
- Convert handwritten notes into word documents
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Manager
Juice Central
02.2014 - 08.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Barista
Halcyon
06.2013 - 01.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Fragrance & Skin Care Specialist
Sephora
11.2012 - 02.2013
- Analyzed skin condition and made appropriate product recommendations.
- Demonstrated product application on clients using testers and samplings.
- Promoted a welcoming atmosphere by greeting all visitors warmly upon arrival and addressing any questions or concerns promptly.
- Developed customized at-home skincare regimens for clients to maintain their progress between treatments.
Administrative Assistant
B.E.A.T & W.W.T
01.2011 - 11.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained inventory of office supplies and placed orders.
Education
Esthetics
Paul Mitchell
Rockville, Maryland01.2013
Transfer Credit
San Antonio College
San Antonio, Texas01.2011
Diploma - undefined
Ronald Reagan
San Antonio, Texas08.2010
Skills
- Business Process Oriented
- Microsoft Office Suite
- Internet Communication
- Customer Service
- Administrative Support
- Hospitality Services
- Client consultation
- Customer experience management
- Sales strategy
- Social media marketing
Timeline
Bridal Consultant
I Do The Dress I Do
12.2019 - Current
Executive Assistant
LiVion Technology
01.2017 - 11.2019
Manager
Juice Central
02.2014 - 08.2014
Barista
Halcyon
06.2013 - 01.2014
Fragrance & Skin Care Specialist
Sephora
11.2012 - 02.2013
Administrative Assistant
B.E.A.T & W.W.T
01.2011 - 11.2012
Transfer Credit
San Antonio College
Diploma - undefined
Ronald Reagan
Esthetics
Paul Mitchell
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