Shaye Stephenson
Austin,TX
Summary
Compassionate Veterinary Technician enthusiastically tackles new challenges with willingness to learn and aspiration to continue education. Team-oriented with passion for cats, dogs, other domestic and exotic pets, wildlife and occasional large animal. Delivers excellent client care. Empathetic with specialized training in routine and emergency care. Administers medications, vaccines and treatments. Committed to ethical treatment of animals. Highly interactive with sound knowledge of all canines and felines. Patient, friendly and understands pet nutrition. Detail-oriented and delivers great client service. Experienced in delivering comprehensive care to animals under critical needs. Expertly interacts with animals and other veterinary staff. Educates and instructs owners on home care of animals. Professionally skilled with various breeds. Familiar with best practices, grooming and nutritional needs. Demonstrates outgoing personality, great customer service and animal care skills. Reliable Veterinary Technician with demonstrated history of bonding with pets and owners. Gifted in the art of building rapport and trust with clients, patients and co-workers. Extensive knowledge of obedience training and commands. Properly handles animals of various sizes and enforces good behavior on group walks. Client-focused with proven history of excellence in anesthesia, pathology and surgery. Specializes in critical care and nursing. Critical-thinker with strong knowledge of animal behavior. Compassionately communicates with clients to discuss animal diagnoses, prognoses and treatment planning. Works under veterinary direction to provide emergency and routine care. Expertise in surgical support and post-surgical care. Flexible hard worker ready to learn and contribute to team success.
Overview
10
10
years of professional experience
Work History
Veterinary Technician
Violet Crown Veterinary Specialist
07.2024 - Current
- Administer emergency medical care to stabilize critically ill or injured animals.
- Collaborated with veterinary staff to develop treatment plans tailored to individual animal needs.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Conducted diagnostic tests such as blood work and radiographs to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Handled challenging behavior from stressed or anxious pets and pet owners using calming techniques learned through continuous professional development courses.
- Developed trusting relationships with clients through empathetic communication and support during difficult decisions regarding their pets health status.
- Adapted effectively to fast-paced working environments requiring critical thinking and problem-solving skills in high-pressure situations.
- Provided compassionate care to patients, ensuring they were comfortable during treatments and procedures.
- Maintained detailed records of animal health care and diagnostic treatments.
Veterinary Technician
Animal Medical Center Of Surprise
02.2024 - 07.2024
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Performed dental cleanings and dental radiographs promoting improved oral health for patients.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Maintained detailed records of animal health care and diagnostic treatments.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Supported veterinarians in conducting emergency surgeries with precision and accuracy.
- Ensured proper handling of laboratory specimens for accurate results while minimizing contamination risks.
- Enhanced clinic efficiency with thorough documentation of patient histories, treatments, and progress.
Veterinary Technician
Lakeway Veterinary Clinic
11.2021 - 12.2023
- Operated anesthesia, oxygen and monitoring equipment.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted with proper handling and restraint with various exotics including pocket pets, geckos, chickens, goats, etc.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Prepared and labeled medications and instructed client on administration.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Administered and monitored anesthesia for surgeries and operations.
- Assisted with dental radiographs and procedures.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Assisted grooming and kennel staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Crossed trained in crucial CCR task.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Educated pet owners on preventive care, nutrition, and post-surgical recovery.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Discussed treatment plans and assisted doctors with patients in isolation and hospital wards.
- Delivered excellent service to pets and clients while establishing compassionate relationships.
Veterinary Technician
Cypress Creek Pet Care
11.2020 - 05.2021
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Educated pet owners on preventive care, nutrition, and post-surgical recovery.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Operated anesthesia, oxygen and monitoring equipment.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Administered and monitored anesthesia for surgeries and operations.
- Prepared and reviewed records and consent forms.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Explained care services to pet owners and cross-sold specialty products.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
Veterinary Technician Assistant
Ruston Animal Clinic
01.2017 - 11.2020
- Prepared and labeled medications and instructed client on administration.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Well versed in IDEXX lab machines.
- Prepared and reviewed records and consent forms.
- Assisted with dental radiographs and procedures.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
Skills
- Communication
- Client education
- Assisting doctors and co-workers
- Keen awareness on animal behavior
- Laboratory procedures
- Diagnostic Imaging
- Anesthesia monitoring/recovery
- Problem-solving
- Responsible and reliable
- Empathy
Timeline
Veterinary Technician
Violet Crown Veterinary Specialist
07.2024 - Current
Veterinary Technician
Animal Medical Center Of Surprise
02.2024 - 07.2024
Veterinary Technician
Lakeway Veterinary Clinic
11.2021 - 12.2023
Veterinary Technician
Cypress Creek Pet Care
11.2020 - 05.2021
Veterinary Technician Assistant
Ruston Animal Clinic
01.2017 - 11.2020