Shayla Davidson
Jamaica,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Phone Seller
Saks Fifth Avenue
07.2022 - Current
- Answering phones for clients that need help with locating items as well as making sales, helping with tracking numbers returns and purchases.
Women's Shoe Specialist
Bloomingdales, Field, City Ny
09.2021 - 04.2022
- Retrieve shoes from shelves and inventory areas for customers, help my customers with
- We also operate the cash register to collect payment from customers and unload, unpack, and store inventory items.
Server
Cheesecake Factory
10.2018 - 08.2021
- Taking orders and serving customers while ensuring that all the primary requirements of every customer are accommodated, Also being a food runner and a breaker.
Server, Bartender
Olive Garden
05.2018 - 04.2019
- Constantly providing a great dining experience for our customers,such as taking drink orders informing customers on any specials, taking down proper food orders serving food items and properly handling payments at the end of each meal, and always make sure our customers leave happy.
BlackTap Midtown
05.2017 - 11.2017
- Shake
- Creating Crazy-Shakes such as icing a milkshake cups with vanilla and chocolate frosting adding candy and other great toppings to the cup, spinning ice cream and milk on spinners to create these milkshakes with customer desires to whether they want a cookie,oreo,peanut butter,cake,strawberry and such other great milkshakes with decadent toppings.
U.S. Open Levy Restaurants Fresh Meadows
09.2011 - 08.2016
- Server
- Work in the front of the business taking orders, serving food and drinks,remove dinnerware from the table in a timely manner, taking care of guest and make sure they leave with good customer service.
Buffalo Wild Wings JFK
09.2015 - 04.2016
- Server,Expo
- Expedite order’s information between the front to the back of the house, making sure the food is made right and sent out in timely presentable manner, and Ensure that customers have an enjoyable dining experience by providing quality customer service
Server,Hostess
OTG Management, JFK International Airport
02.2014 - 03.2016
- Expo
- Interacting with arriving guests as they enter the restaurant
- Welcoming guests while providing them with a seats and menus
- Expedite order’s information between the front to the back of the house, making sure the food is made right and sent out in timely presentable manner
Baggage Handler
GSI, JFK International Airport Terminal
02.2015 - 09.2015
- Loaded and unloaded luggage up to 70 pounds
- Transfer checked in luggages to conveyor belt
- Transfer oversize luggages to its proper airline carrier
- Provide customers with information throughout the airport
Server,Hostess
Applebee’s
07.2012 - 09.2014
- Ensure the guests has an enjoyable dining experience by providing them good customer service
- Serving guests in a friendly manner
- Helping other servers with big orders if needed
- Keeping tables clean so the next guest can enjoy their meal
Education
High School Diploma -
Martin Van Buren High School
Hillside, NYAssociate of Arts - Human Services
LaGuardia Community College
Long Island City, NY06.2025
Skills
- Team Cooperation
- Cash Register Operations
- Flexible Hours
- Adaptable and Flexible
- Time Management
- Documentation and Recordkeeping
- Sales Goal Attainment
- Product Knowledge
- Food Sales and Promotion
- Cash Handling
Timeline
Phone Seller
Saks Fifth Avenue
07.2022 - Current
Women's Shoe Specialist
Bloomingdales, Field, City Ny
09.2021 - 04.2022
Server
Cheesecake Factory
10.2018 - 08.2021
Server, Bartender
Olive Garden
05.2018 - 04.2019
BlackTap Midtown
05.2017 - 11.2017
Buffalo Wild Wings JFK
09.2015 - 04.2016
Baggage Handler
GSI, JFK International Airport Terminal
02.2015 - 09.2015
Server,Hostess
OTG Management, JFK International Airport
02.2014 - 03.2016
Server,Hostess
Applebee’s
07.2012 - 09.2014
U.S. Open Levy Restaurants Fresh Meadows
09.2011 - 08.2016
High School Diploma -
Martin Van Buren High School
Associate of Arts - Human Services
LaGuardia Community College
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