Inara Sharmiza Khimji

• Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
• Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
• Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
• Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
• Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
• Organized store displays for optimal visibility, leading to increased customer interest and inquiries.
• Handled cash transactions accurately and efficiently, minimizing discrepancies in end-of-day reports.
• Performed data transfers between devices for customers while preserving their important files without any loss of information.
• Spearheaded promotional events within the store to attract new customers and boost overall sales numbers.
• Met or exceeded monthly sales quotas through consistent follow-up with potential clients and proactive selling strategies.
• Increased store sales by effectively upselling accessories and add-on services to customers.

Promoted high-end scents and indulgent products.

Successfully influenced customer buying decisions.

Developed inventory system for upcoming brand batches.

Displayed a positive demeanor when interacting with customers.

• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
• Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
• Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
• Increased customer loyalty with exceptional communication skills and personalized service.
• Answered multi-line phone system and enthusiastically greeted callers.
• Answered customer telephone calls promptly and appropriately handled needs.