Shayla Francis
Behavioral Health of the Palm Beaches
Boynton Beach,FL
1
Certification
Compassionate and dedicated healthcare professional with experience as a Mental Health Technician and current Phlebotomist, recently earning a Certified Nursing Assistant (CNA) license. Skilled in patient care, crisis intervention, specimen collection, infection control, and maintaining patient safety in fast-paced environment . Strong communication, documentation, and teamwork skills, with a commitment to delivering excellent patient outcomes and continuing professional growth in the nursing field.
Work History
Mental Health Technician
- Conduct Patient assessments and develop care plans in collaboration with the treatment team.
- Provide crisis intervention and de-escalation techniques to maintain a safe and therapeutic environment.
- Lead group therapy sessions and individual counselling to support patient recovery.
- Documented patient progress and maintained accurate progress.
- Assisted licensed mental health professionals in conducting patient assessments.
Phlebotomist Technician
- Follow infection control and safety protocols, including the disposal of sharps and hazardous materials.
- Maintain detailed records of blood draws and assist in laboratory specimen processing.
- Perform venipuncture and capillary blood collection on patients of all ages.
- Ensure proper patient identification and labeling of blood samples to maintain accuracy.
Education
High School Diploma
Skills
Applied Behavior Analysis
Data Collection and Analysis
Behavior Modification Techniques
Crisis intervention and de-escalation
Collaborative Team Player
Microsoft Office Suite
Certification
- Mental Health Technician
- Certified Phlebotomist ll
- CNA (certified nursing assistant)
Timeline
Phlebotomist Technician
Biomat Grifols
Read More
Mental Health Technician
Behavioral Health of the Palm Beaches
Read More
Lake Worth Community High School
High School Diploma
Read More